Tesco Self Service Till and Using Own Bags

radderfire · 18 Oct 2010 at 20:04

Anyone else find trying to use a Bag for Life on a Tesco Self Service Till a nightmare? I keep getting "Unexpected item in the bagging area", then it gives you the "I'm using my own bag" dialogue, but I still can't get it to work. At this point I'm beginning to flap a bit and getting annoyed. I resort to piling up everything without a bag and bagging it up after I've paid, not easy when you've got a lot of stuff.

I buy a fair bit each shop at my local Tesco Metro and I find these self service tills inadequate for large amounts of shopping. I also think they are too low and you have to stoop. Not good if you have a bad back.

Rant over.

Glaucus · 18 Oct 2010 at 20:07

There not designed for larger shops, go to a till. Problem solved.

Dewotter · 18 Oct 2010 at 20:09

AcidHell2 said:
There not designed for larger shops, go to a till. Problem solved.

That.

They are basically a digital 10 items or less checkout.

alex_tank · 18 Oct 2010 at 20:09

Never had a problem been using them for ages, sometimes can't find a fruit or something but there's normally someone about.

MrMoonX · 18 Oct 2010 at 20:10

every damn time you use these POS you need a human to come and fix it, they are rubbish!

-TA- · 18 Oct 2010 at 20:11

work fine for me, extra points for using your own bags too,,,, I use lots of bags!

Steve2000 · 18 Oct 2010 at 20:12

I don't use them out of principle. We are paying for the staff to perform their jobs for us, not paying for us to perform the staff's job for them.

radderfire · 18 Oct 2010 at 20:12

AcidHell2 said:
There not designed for larger shops, go to a till. Problem solved.

No till was available, otherwise I would have used it.

Rgds

PardonTheWait · 18 Oct 2010 at 20:13

radderfire said:
No till was available, otherwise I would have used it.

Rgds

There was no one manning any tills at all?

Glaucus · 18 Oct 2010 at 20:13

MrMoonX said:
every damn time you use these POS you need a human to come and fix it, they are rubbish!

User error, use themat least 4 times a week, and the last time I needed a human was a barcode unrecognised and that was months ago.

Psymonkee · 18 Oct 2010 at 20:13

Steve2000 said:
I don't use them out of principle. We are paying for the staff to perform their jobs for us, not paying for us to perform the staff's job for them.

Yay for common sense!

Demand proper service from your supermarket, not a robot voice lady!

Burnsy2023 · 18 Oct 2010 at 20:14

AcidHell2 said:
There not designed for larger shops, go to a till. Problem solved.

You haven't seen some of the self service tills at my local Tesco. It's blatantly designed for trolley shops.

Streeteh · 18 Oct 2010 at 20:14

I used to have a horrible time with them and always noticed other people struggling too. Then i realized it was because i felt this unexplainable urge to panic and rush as quickly as possible as to not hold up the other people queuing. I've now realized this rush causes the machine, and myself to mess up more.

I now approach them casually and slowly work my way through my shopping. I get dirty looks from people in the queue sometimes, but i nearly always beat other people out as they've had to redo certain items/call for help etc.

MiNxYyY · 18 Oct 2010 at 20:14

RKO said:
That.

They are basically a digital 10 items or less checkout.

Not at all.

I see people take trolleys through self service.

Lethal` · 18 Oct 2010 at 20:15

I find Tesco systems to be the worst, always prompting the "Unexpected item in baggage area" message.

Burnsy2023 · 18 Oct 2010 at 20:15

Steve2000 said:
I don't use them out of principle. We are paying for the staff to perform their jobs for us, not paying for us to perform the staff's job for them.

Late at night some of them only have self service, even if you have a huge trolley.

Glaucus · 18 Oct 2010 at 20:16

There's always one of them and should be avoided.

Greenlizard0 · 18 Oct 2010 at 20:17

They're annoying when they don't work to the shopper's intuition - you still need an assistant nearby which I'm sure you don't in other countries. Might be wrong.

I prefer them, it makes the process much quicker.

radderfire · 18 Oct 2010 at 20:20

PardonTheWait said:
There was no one manning any tills at all?

Correct. This was at about 7pm in a small town Tesco Metro.

Rgds

Burnsy2023 · 18 Oct 2010 at 20:23

radderfire said:
Correct. This was at about 7pm in a small town Tesco Metro.

Rgds

I've had the same at midnight at a Tesco Extra