Microsoft have an amazing sales team...

James J · 7 Nov 2010 at 21:22

... No really, its awesome :rolleyes:

Office for mac 2011 via the techg program (I got a "free" upgrade to 2011 due to when I bought 2008) right. Had to pay $15 delivery charge of a backup disk which is fair enough. However, just checked my bank statement and I've been charged that $15 five consequtive times as shown below....

05 Nov 2010 Debit Card Service Charge 1.50
03 Nov 14.99 USD @ 1.561
Ads*Office Mac Upg 661-702-**** US 9.60
Debit Card Service Charge 1.50
03 Nov 14.99 USD @ 1.561
Ads*Office Mac Upg 661-702-**** US 9.60
Debit Card Service Charge 1.50
03 Nov 14.99 USD @ 1.561
Ads*Office Mac Upg 661-702-**** US 9.60
Debit Card Service Charge 1.50
03 Nov 14.99 USD @ 1.561
Ads*Office Mac Upg 661-702-**** US 9.60
Debit Card Service Charge 1.50
03 Nov 14.99 USD @ 1.561
Ads*Office Mac Upg 661-702-**** US 9.60

So a rather lovely £55.50 due to a debit service charge which they also didn't tell me about. I could have bought the student version cheaper with completely ignoring the techg program due to this....

Needless to say, sent an extremely strong worded email to the techg team asking why the hell they have charged me 5 times for 1 simple thing.

Mr-White · 7 Nov 2010 at 21:30

So Apple can over charge you but Microsoft can't ?

No doubt they'll refund you what they owe

MW

qqg3 · 7 Nov 2010 at 21:34

I presume the "service charge" is because you're buying a product in USD on an English card right?

Matthew-1985 · 7 Nov 2010 at 21:38

You deserve it for owning a Mac.

Megahurtz400 · 7 Nov 2010 at 21:38

Talking about over charging when he's got a mac.

I lol'd

[TW]Fox · 7 Nov 2010 at 21:40

The service charge is nothing to do with Microsoft - it is your bank that has charged you for a foreign currency exchange.

Macro · 7 Nov 2010 at 21:42

You own a Mac, you're used to paying 5x more than the same thing would be on a PC and so the billing system has taken that into account.

MS is clearly trying to make sure you see value in the product based on the "you get what you pay for" mantra so beloved of Jobs legions. Frankly it's a travesty that Stella Artois got the "reassuringly expensive" strapline before Apple

scrlk · 7 Nov 2010 at 21:42

Megahurtz400 said:
Talking about over charging when he's got a mac.

I lol'd

Johnnytoxic · 7 Nov 2010 at 21:53

Why would anyone buy a Mac. I can't understand it.

FabienO · 7 Nov 2010 at 21:58

It's like the Ug boot for men.

Everyone seems to have them, but I don't know why. (though Ug's aren't so popular now).

Deadbeat · 7 Nov 2010 at 22:05

Got to get me that can of worms pic....

James J · 7 Nov 2010 at 22:09

Alright enough of the mac bashing. Grow a penis or something instead guys really.

Mr-White · 7 Nov 2010 at 22:10

Deadbeat said:
Got to get me that can of worms pic....

I'm sure there's enough worms in his rotten Apple

Looks like Microsoft has charge you several times and then your bank has then charged you several times for the transactions

MW

Duke · 7 Nov 2010 at 22:12

James J said:
Needless to say, sent an extremely strong worded email

Oh no! Not an email! Just phone them.

Macro · 7 Nov 2010 at 22:13

Duke said:
Oh no! Not an email! Just phone them.

It was "strongly worded"!

Deleted member 77746 · 7 Nov 2010 at 22:14

You sure it's not an error in your bank? Not Microsoft/Apple?

PardonTheWait · 7 Nov 2010 at 22:23

ITT: The jealous poor

loltim · 7 Nov 2010 at 22:24

Megahurtz400 said:
Talking about over charging when he's got a mac.

I lol'd

Megahurtz400 · 7 Nov 2010 at 22:26

PardonTheWait said:
ITT: The jealous poor

Also ITT: Rich show offs.

"Worst ive got a mac look at me thread!" or whatever it is.

James J · 7 Nov 2010 at 22:28

Megahurtz400 said:
Also ITT: Rich show offs.

"Worst ive got a mac look at me thread!" or whatever it is.

What on earth has it got to do with my hardware, seriously?