Warranty question

tavidoru · 19 Dec 2010 at 09:46

Hello I don't know if this is the correct thread to post warranty problems but here it goes.
I bought my video card about 1 year ago an want to know if its still in warranty.
The card is a Sapphire 4890 2GB

RJC · 19 Dec 2010 at 09:48

Looking at some of the Sapphire cards on here they have 2 years warranty.

What's up with the card?

tavidoru · 19 Dec 2010 at 10:18

I don't know but my PC doesn't start with my video card plunged in .With out her it works perfect and when i connect it back it dose something like a short and the PC dies

casual123 · 19 Dec 2010 at 11:28

tavidoru said:
I don't know but my PC doesn't start with my video card plunged in .With out her it works perfect and when i connect it back it dose something like a short and the PC dies

What psu have you got?

RJC · 19 Dec 2010 at 11:47

Can you also list full specs

tavidoru · 19 Dec 2010 at 12:23

AMD Phenom II X4 Quad Core 955 Black Edition
Cooler Master GX-650W
Kingston Hyper X 4GB (2x2GB) DDR2 PC2-8500C5 1066MHz
MSI-K9N6PGM2-V2 main board
And I currently am on my integrated video card
The PSU works fine.I have also bayed this new MSI board cause the board I had from OcUK has failed with the video card ,the board was Gigabyte GA-890XA-UD3 or something close to this one I can't remember the name exactly

tavidoru · 20 Dec 2010 at 09:26

tavidoru · 20 Dec 2010 at 21:43

up. How match warranty dose the video card has?

RJC · 20 Dec 2010 at 21:49

RJC said:
Looking at some of the Sapphire cards on here they have 2 years warranty.

It does seem like a problem with gpu especially as you can run off the internal gpu.

If you bough the card from the Ocuk contact them through the Customer forum:
http://forums.overclockers.co.uk/forumdisplay.php?f=116

tavidoru · 20 Dec 2010 at 21:54

I did and now answered.
My aunt called them and they sad it only has 1 year and I asked myself why all the sapphire cards have 2 year warranty and mine has only 1

, I'll call them and see for myself .Thx for the help guys and Merry Christmas

RJC · 20 Dec 2010 at 21:57

Def worth a call, wonder if it's one year with Ocuk and the other with Sapphire.

tavidoru · 20 Dec 2010 at 22:11

possible, I just looked again and all the video cards OCuk has from sapphire have 2 years warranty.I'll call them tomorrow ,wish me luck :rolleyes:

tavidoru · 24 Dec 2010 at 14:01

I sent the card anyway but I didn't manage to call them I was to busy, a friend showed me the Sapphire website and it specifies exactly that every Sapphire VGA products carry a 2 year warranty.Looks like this Christmas isn't so bad after all

Cheers and a Happy Christmas

RJC · 24 Dec 2010 at 14:06

No probs, good luck.
Merry Christmas