we have introduced a safety measure which means you will need to update your PlayStation Network account password before you can start using PSN again.
If you've got a PlayStation 3, you can do this by updating to system software version 3.61 and then signing in to PlayStation Network from the XMB™ (XrossMediaBar) Menu. Find out more at eu.playstation.com/ps3/support/system-software.
Otherwise, you can change your password by visiting
https://store.playstation.com/login.gvm on your PC. It shouldn't take more than a few minutes and if you'd like more help you can follow the step by step guide at eu.playstation.com/psppsn.
Please contact us at uk.playstation.com/psnoutage should you have any additional questions. For more information about the PlayStation Network and Qriocity services intrusion and restoration, keep an eye on PlayStation.Blog at blog.eu.playstation.com, twitter.com/PlayStationEU and eu.playstation.com for the latest updates.