Asrock Z68 extreme 4 : BSOD A clock interrupt was not received

chippy08 · 10 Jul 2011 at 16:14

Hi guys anyone else suffering from this problem BSOD " A clock interrupt was not received on a secondary processor within the allocated time interval"

Only happens to owners who wish to use the cpu graphics and not anyone using a discrete graphics card.

Got my replacement board sitting in its box as asrock havent found a cure yet so am thinking of returning board for another make. My first board was giving Bsod 4 times a day and more some times.

So anyone else got this problem solved ?

Nelly · 10 Jul 2011 at 16:19

Hi there, I'm not sure as I'm just setting up my new system with a Asrock Z68 Extreme4 as we speak.

You could try asking on here? Click >> **Official** Asrock Z68 Extreme4 thread. Share your experiences, OCs & tech issues!!

chippy08 · 10 Jul 2011 at 16:27

Thanks but asrock still havent got a cure yet as you can read here
http://forums.tweaktown.com/asrock/44772-asrock-z68-extreme-4-bsod-clock-interrupt-not-received.html

Nelly · 10 Jul 2011 at 17:02

chippy08 said:
Thanks but asrock still havent got a cure yet as you can read here
http://forums.tweaktown.com/asrock/44772-asrock-z68-extreme-4-bsod-clock-interrupt-not-received.html

Hope you get it fixed, might just be a case of changing something in Bios, have you tried Bios 1.5?

Have you updated the UEFI to latest 1.5 version?? See the links below for latest Bios / UEFI and Drivers (Taken from the link I have you, 1st page.)

Ket said:
Asrock Z68 Extreme4

Details for the Z68 Extreme4 can be found on Asrocks official page along with pretty pictures and driver download links and so forth Or, if you want to find out about all of the Z68s features in detail heres the Asrock site dedicated to the Z68!

As some of you may of read over in the P67 Extreme4 thread after chatting with one of my contacts Asrock will be sending me a Z68 Extreme4 to bug-test like some of you Z68 owners have been requesting me to do so rest assured it will get the same thorough diagnosis I gave the P67 Extreme4 :up:

This thread is for any Z68 Extreme4 owners to share their experiences, overclocks, and of course to report any problems they are having which I will then check out, report them to my contacts and give the best possible advice I can

Download latest drivers: Win7 64bit

Package Contents:

Broadcom BCM57781 LAN Driver v14.6.1.0
EtronTech EJ168A USB3 Driver v1.1
Intel ME Driver v7.1.13.1088
Intel PCH Driver v9.2.0.1030
Lucidlogix VIRTU Driver v1.2.102.17134
Marvell SATA3 Driver v1.0.0.1051
Nuvoton CIR Reciever Driver v20110219
X-Fast Utility v3.01.14
XtremeTuner v0.1.71
Intel RST v10.5.0.1027

CLICKY

Z68 Extreme4 UEFIs:

UEFI 1.1
- First Release

UEFI 1.3
- Update RAID ROM

UEFI L1.34 (BETA)
- Optimise Intel SRT Performance

UEFI 1.4
- Modify fot GPT mode

UEFI 1.4A (BETA)
- Automatically detect and set memory XMP profile (if your memory supports XMP)

UEFI 1.5
- Update CPU Microcode.

Please remember any overclocking done is done at the users own peril and neither Asrock or me are responsible for any damages.
With that said, Live long, and overclock!

paradisiac · 10 Jul 2011 at 17:19

how do you find out what EUFI you are running?

chippy08 · 10 Jul 2011 at 17:24

Nelly said:
Hope you get it fixed, might just be a case of changing something in Bios, have you tried Bios 1.5?

Have you updated the UEFI to latest 1.5 version?? See the links below for latest Bios / UEFI and Drivers (Taken from the link I have you, 1st page.)

My board is sitting in its box but as you can see in the link even with the latest bios 1.50 and with a few tweaks it still makes no difference.

Nelly · 10 Jul 2011 at 17:44

paradisiac said:
how do you find out what UEFI you are running?

Hi, I think it's on the first section i.e. Main, see the image below where I circled - let me know what yours currently says, cheers.

paradisiac · 10 Jul 2011 at 17:50

chippy08 · 10 Jul 2011 at 17:58

Yours is upto date also i take it you use a discrete graphics card ?

paradisiac · 10 Jul 2011 at 18:00

i use 2xHD6850s but i use the intel quick sync a lot which i believe uses the cpu gfx, not sure if that causes similar symptoms but i have had no issues.

chippy08 · 10 Jul 2011 at 18:24

Only seems to happen when not using a dicrete video card.

paradisiac · 10 Jul 2011 at 18:27

thats really odd. how often does it happen? does it happen out of the box or after a few days?

Nelly · 10 Jul 2011 at 19:20

Looks like someone else had the same issue here >> http://forums.overclockers.co.uk/showthread.php?p=19247330 using a Gigabyte Z68X-UD5 though.

Some more info here >> http://forums.anandtech.com/showthread.php?t=2176881

chippy08 · 10 Jul 2011 at 20:12

paradisiac said:
thats really odd. how often does it happen? does it happen out of the box or after a few days?

out of the box people wont notice if using discrete card.

paradisiac · 10 Jul 2011 at 20:49

i ran mine for 2 days with my G620 using onboard graphics without problems. so maybe its an i5/i6 issue :confused:

Nelly · 10 Jul 2011 at 21:08

I think Stulid ran his with just the onboard graphics without any issue? click >> http://forums.overclockers.co.uk/showthread.php?t=18281874

Have you tried increasing the IGP voltage maybe one increment? Makes you wonder if theirs a problem with the IGP chip on the cpu? Have only seen this problem a couple of times.

I'll test it as well see if I get the issue when my rigs setup.

chippy08 · 10 Jul 2011 at 21:40

Yes i seen he did i might contact him to see what setting and v core he had but as for IGP voltage asrock suggested that but it didnt work for people. But if you get chance to run say 24 hours without a discrete card it should show up.

Nelly · 11 Jul 2011 at 12:13

chippy08 said:
Yes i seen he did i might contact him to see what setting and v core he had but as for IGP voltage asrock suggested that but it didnt work for people. But if you get chance to run say 24 hours without a discrete card it should show up.

Just a thought, have you installed the latest Hd 3000 driver off the Intel website?

chippy08 · 11 Jul 2011 at 13:51

Nelly said:
Just a thought, have you installed the latest Hd 3000 driver off the Intel website?

I cant as im waiting for cpu to come back from Rma but have you tried running the cpu graphics ?

paradisiac · 11 Jul 2011 at 14:09

like i said, my G620 ran for 2 days with onboard gfx (think thats HD2000 though) never tried it with my 2500k, although i have plugged my hdmi cable into the onboard hdmi to see if it saved power whilst watching a film, and it successfully did that. but again im not 100% sure whether that still partially used the gfx cards as they were still fitted.