So I was talking today with a colleague about SLA levels for response times for a customer who has out of hours support until 12pm Saturday.
This opened a can of worms all over the office with some debate about the time I had said the customer has support for:
Some say 12pm is mid-day, whilst others say 12am is mid-day, so OcUK, if I was to ask you what 12 pm is, what would you say?
Mid-day or mid-night?
Maybe a kind mod would make a poll?
This opened a can of worms all over the office with some debate about the time I had said the customer has support for:
Some say 12pm is mid-day, whilst others say 12am is mid-day, so OcUK, if I was to ask you what 12 pm is, what would you say?
Mid-day or mid-night?
Maybe a kind mod would make a poll?