Doing more than you are paid to

anything I don't mind

anything I don't mind

anything I don't mind

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I have recently been moved from one site to another and i was always a first second line guy and now they have moved to another site and i am expected to do more than 1st/2nd line. I worked on a project at the previous site that they billed the client over £100k for and i did all the work. that was not all profit, but they certainly made a lot of money out of it. Usually that work should have been done by someone off site who cost more. But they moved me to another site and gave me a bit more money and i mean like £50 a month more. Which is does not even keep up with inflation.

But where do you draw the line with working hard and trying to get ahead and being exploited. Now i am at the new site the guy wants to do a DR test and he request additional assistance from the managed services company and is willing to pay the £750 per day for two days for someone to assist. When i sent the email to the boss he said that he can send someone to assist but he wants me to take the lead on this project. I just thought this was a bit of a BS they have me doing all the work and they get £1500. Am i wrong?
 
what? I thought there might be a few people with same problem of working for managed services companies and getting under paid. It sucks cause i work at these clients that have loads of money, there perm staff have private healthcare, no one is on less than 40k even the receptionist who does nothing all day is on more than me. But the managed services company i work for pays nothing.
 
groen said:
But where do you draw the line with working hard and trying to get ahead and being exploited. Now i am at the new site the guy wants to do a DR test and he request additional assistance from the managed services company and is willing to pay the £750 per day for two days for someone to assist. When i sent the email to the boss he said that he can send someone to assist but he wants me to take the lead on this project. I just thought this was a bit of a BS they have me doing all the work and they get £1500. Am i wrong?
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The short answer is: Yes, you are wrong.

The guy coming to assist will not get £1500 the company will. I would assume he will also be doing work as you need assistance? The fact that you would be taking the lead makes sense as you are on site and know the systems. It also gives you invaluble person/people management experience.
 
groen said:
It sucks cause i work at these clients that have loads of money, there perm staff have private healthcare, no one is on less than 40k even the receptionist who does nothing all day is on more than me. But the managed services company i work for pays nothing.
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What company? £40k for repception work? Really?

Anyway, I thought you were arch-capitalist, so market forces would suggest that you are being paid what you are worth. :D
 
groen said:
I still think that IT in general is under paid. They are the most underpaid office job around.
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Depends on your skill set tbh. I know I was certainly earning more then the receptionist, but she wasn't on £40k so maybe I was working for the wrong company...

"IT" is such a wide range of job roles, skillsets and responsibilities that it is next to impossible to make a blanket statement about pay rates. 1st/2nd line support isn't exactly difficult work needing highly trained staff after all.
 
groen said:
what? I thought there might be a few people with same problem of working for managed services companies and getting under paid. It sucks cause i work at these clients that have loads of money, there perm staff have private healthcare, no one is on less than 40k even the receptionist who does nothing all day is on more than me. But the managed services company i work for pays nothing.
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look for a job at a client then???
 
I've never understood the stance 'my company makes £X a day from me being here! Why don't I get that cash?!' Did you win the business? Did you plan the project?

You get paid. If you don't think what you get poaid is enough speak to your management or find another job.

TommyV said:
Great, I'm being outsourced to a Managed services company come 1st Jan.

Is this what I'm to expect? Argh.
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Depends on the company and the terms.

Are you in line for TUPE?
 
Managed services companies get paid like £125k per year to put two engineers sometimes one at one client for example. Included in that package might be additional benefits for the clients, cover engineers for holidays, additional expertise included when something goes wrong etc. But the engineers get shafted because they get as little as possible out of the £125k because the managed services company wants to make a profit and they have overheards, head office, marketing, HR etc. While if they were just employing you directly at the client you could get some of that profit. So it is definitely a lose lose situation for the engineer. The client is happy because they get additional benefits. But in my opinion they get ripped off because more often than not the they do not get their money worth. One of the main factors that clients like is that they do not have to fill the IT job roles themselves, recruitment can be expensive. This one place i worked at like the fact that ever few years they get another IT guy and they don't need to worry, if someone quits then the managed services company is meant to have a transition and extra cover etc. So all about the client and the engineer gets less benefits, less money and dose more work.
 
If you dont ask, you dont get, simple.

I worked for an Managed IT Services company, I was taking the lead on site and the 'project manager' wasnt making any decisions. I went higher asked for more money for this project, gave my reasons.

They agreed.

The managed company is there to make money, Thats how you get a wageslip each month, there not just going to give you the £1500 are they....

Alternatively, let it lie and next time you need to go into a meeting regarding a payrise, put it on the list of why I should get a payrise.
 
I am charged at £85 per hour, I personally get a fraction of that. Part of my fee goes to overheads, secretarial, buildings etc. Normal business.
 
Deal with it

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