Had an absolutely hellish day so I need to vent a little, apologies in advance!
I do part-time retail work, a lot of us have been there, Christmas is hellish, needs must and all that jazz but working with the general public really does open your eyes to how mindlessly horrible and disgusting they are.
Retail park was jumping with cars and crowds of people at half 7 this morning, still pitch black out, couldn't believe my eyes. Went to get the staff in to be greeted by people running over asking when we opened, why isn't everywhere except Next open 'it's ridiculous.' That started the day off nicely.
Next 9 hours were spent having arguments with people, witnessing my staff get thrown abuse when things weren't on sale, our terms and conditions stating blatantly that we cannot accept refunds on boxing day etc etc. Not a smile from anyone all day, place was packed to the brim with manic buyers, I'd gauge 90% of sales were cash transactions - presumably gift money.
I've never met anyone in my life who spends their boxing day shopping. All the anger and hostility to get £10-15 off something that had been on sale for weeks is beyond me. Why people think it's their god given right to get money off things at the click of a finger is ridiculous, too.
Angry enough at having to work, would I hell venture near a shop. Vulgar people. Chill out, enjoy your time off pleasantly with family and be nice to people - like that'll ever happen, there's money to be saved!
There's loads more, a lot of swearing that could be discussed, how a younger member of my sales team was nearly assaulted by a customer, the swearing the staff got but I wont bore you anymore! /Rant over
I do part-time retail work, a lot of us have been there, Christmas is hellish, needs must and all that jazz but working with the general public really does open your eyes to how mindlessly horrible and disgusting they are.
Retail park was jumping with cars and crowds of people at half 7 this morning, still pitch black out, couldn't believe my eyes. Went to get the staff in to be greeted by people running over asking when we opened, why isn't everywhere except Next open 'it's ridiculous.' That started the day off nicely.
Next 9 hours were spent having arguments with people, witnessing my staff get thrown abuse when things weren't on sale, our terms and conditions stating blatantly that we cannot accept refunds on boxing day etc etc. Not a smile from anyone all day, place was packed to the brim with manic buyers, I'd gauge 90% of sales were cash transactions - presumably gift money.
I've never met anyone in my life who spends their boxing day shopping. All the anger and hostility to get £10-15 off something that had been on sale for weeks is beyond me. Why people think it's their god given right to get money off things at the click of a finger is ridiculous, too.
Angry enough at having to work, would I hell venture near a shop. Vulgar people. Chill out, enjoy your time off pleasantly with family and be nice to people - like that'll ever happen, there's money to be saved!
There's loads more, a lot of swearing that could be discussed, how a younger member of my sales team was nearly assaulted by a customer, the swearing the staff got but I wont bore you anymore! /Rant over

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