Belkin RMA link?

Cavallino · 15 Apr 2012 at 11:16

Hi folks. I purchased an item which has a fault, I want to RMA it back to Belkin, but I am finding difficulty in registering on their product support website. (Each time I register an email address and then try to log into it, it states my email is not recognised. When I try to recover a password it says that the email address is registered :confused:

Does anyone here have any experience with RMA-ing back to Belkin? And if so where and how do you do it?

Much appreciate folks.

Origin · 15 Apr 2012 at 11:24

Try calling them instead. I think they are 24 hour - UK 0845 607 7787 When I rang a few years ago they were very helpful.

Cavallino · 15 Apr 2012 at 11:26

Nice one Origin. Let me give that a whirl.
EDIT: Bummer. Closed till Monday.
EDIT2: Did you ever try registering via their website?

Origin · 15 Apr 2012 at 12:46

No, I only ever did it over the phone, sorry.

Cavallino · 16 Apr 2012 at 12:56

Called Belkin on the phone number above.

10 mins later. Replacement arranged. Cant ask for better customer service than that. Thanks again Origin.

Elevon · 16 Apr 2012 at 12:59

Cavallino said:
Called Belkin on the phone number above.

10 mins later. Replacement arranged. Cant ask for better customer service than that. Thanks again Origin.

That's what I did 3 years ago for my router that went faulty(lifetime warranty was 4 years old),they sent me a brand new model ,excellent service Belkin UK IMHO and experience.

jeff6475 · 16 Apr 2012 at 13:23

glad u got it sorted

Origin · 16 Apr 2012 at 17:20

Cavallino said:
Called Belkin on the phone number above.

10 mins later. Replacement arranged. Cant ask for better customer service than that. Thanks again Origin.

Glad to hear you got it sorted. Pretty much the same experience I had. If I remember rightly, I rang them at some ungodly hour as I was bored and they were still cheerful and very helpful!