Associate
- Joined
- 5 Oct 2008
- Posts
- 2,275
- Location
- West Sussex
I took it up with them & said that NCSoft pretty much disagree with most of what they are saying.
So I pointed them to a discussion thread on the GW2 forums that a few people are concerned they have had access to the beta but are in the wrong region.
NCSoft said that if that happens then it's the suppliers fault, not NCSoft as they've not supplied the wrong region keys to the wrong regions.
CJS have now said they have only supplied EU keys, but I sent in a support ticket to get them to check.
Well they offered me a refund then when I accepted they then sent me a generic email with a link to the GW2 forums where a mod has said they will sort the issue, seems like they are clinging to that post with their life so they don't have to do refunds. I have now started a paypal dispute, not hopeful but will post back when they reply.