Booking Fees (!!!!)

pete248

pete248

pete248

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Joined
2 Apr 2011
Posts
238
I am trying my best not to swear at all in this post, but what the hell. Who else thinks booking fees should be included in ticket prices? It's absolutely ridiculous and i'm sick of putting up with it every time I want to buy a ticket to somewhere . I was making a decision to buy some tickets (a concert at the O2) but the booking fee (£30) has put me off to wait like a week before the event to try and risk getting them cheaper.

It also annoys me how cinemas will charge a "transaction fee" online but won't if you get the tickets at the till in the cinema. Surely you are actually helping them by helping queues in the cinemas at the tills? It's so so bad and I can't believe there isn't a law against it already. Thoughts?
 
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I booked some tickets earlier in the week, I wasn't charged any additional costs, I just paid £7.20 for a student ticket.
 
joey1211 said:
£30 booking fee??!! How much were the tickets?
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£89 each from seatwave (so total 178). Oh, and that's another thing that annoys me. The booking fee goes UP if you order more tickets. For a grand total of NO extra work by the company. How is this not outlawed yet :(

Edit: the tickets that had the £30 booking fee weren't the cinema tickets, they were for a concert at the O2, clarified my original post.
 
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That is ridiculous. These were cinema tickets? Which cinema? Can't say I have had to pay more than a pound to book cinema tickets.

Edit: surely they should reduce the fee if you pay more?
 
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It's part of what you pay for the gig, part of their revenue. They just like to disguise it because people make wrong decisions about affordability because they don't include hidden charges.

I walked out of a cinema a few weeks ago because they didn't tell me before I paid that they charged extra for 3D glasses - my local cinema doesn't. We'd gone on the spur of the moment to MiB3 and I remembered after I'd paid for the tickets that I'd switched off MiB2 halfway through because it was terrible, so when they gave me an excuse I said **** you I'll have my money back.
 
Why are you surprised when you're buying from seatwave? It's nothing more than a glorified eBay run by a pretty dodgy company. Go have a watch of the Panorama that covered it, as well other scam sites such as viagogo.:confused:
 
Scam said:
Why are you surprised when you're buying from seatwave? It's nothing more than a glorified eBay run by a pretty dodgy company. Go have a watch of the Panorama that covered it, as well other scam sites such as viagogo.:confused:
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I will actually find that, sounds interesting. And yeah you're probably right, just going to look out for some tickets from some people who couldn't go last minute nearer the time.
 
pete248 said:
Nope. 2 O2 concert tickets, a total of £179.80, booking fee £32.36. 3 O2 concert tickets, a total of £269.70, booking fee £48.54.
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I guess that business model only works if you know people are going to buy your products anyway, regardless of that fee.

Is there anywhere else you can order from?
 
CaptainRAVE said:
I guess that business model only works if you know people are going to buy your products anyway, regardless of that fee.

Is there anywhere else you can order from?
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Well no. The reason they do it is to get the people who wouldn't go for the ticket at full price, but who once they're in the process of paying for it and see the final total including that, decide to pay for it anyway.
 
2bit said:
Coward.
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Cool story bro, tell it again.

CaptainRAVE said:
I guess that business model only works if you know people are going to buy your products anyway, regardless of that fee.

Is there anywhere else you can order from?
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And not really, i'm just gonna wait now until I see some that people are trying to sell like a week before, hopefully they'll be a bit cheaper too because they want to get rid of them.
 
I tried explaining the whole online booking transaction fee to the directors at work but they didn't seem to be able to get their head around the not charging extra for the online service. The reason it's done is because most of the cinemas nowadays use cinemas-online for the booking interface for which they are charged a small fee per transaction. Rather than absorbing this as a cost of doing business they pass it on to the customer.

They then proceed to wonder why nobody books online.
 
Antar Bolaeisk said:
I tried explaining the whole online booking transaction fee to the directors at work but they didn't seem to be able to get their head around the not charging extra for the online service. The reason it's done is because most of the cinemas nowadays use cinemas-online for the booking interface for which they are charged a small fee per transaction. Rather than absorbing this as a cost of doing business they pass it on to the customer.

They then proceed to wonder why nobody books online.
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I just booked Spiderman and there was no fee.
 
Bought tickets yesterday on ticketsnow.com to see the Eagles in Philly - $250 per person. Got to checkout and there was $39.95 shipping, and then $37.95 PER TICKET service charge. All in all, an extra £80-90 went on shipping and booking fees! Atrocious!

Also bought Texas Longhorns tickets, $100 per person with $39.95 shipping (for two paper tickets, really now?) and $25 booking fee, PER TICKET.
 
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