It's not easy to test for the number of connections, and no doubt malicious attempts on the guild wars servers. The log in server could be down for a number of reasons, probably sheer volume but it's to be expected if you ask me.
Yes, I did pay in advance partly because I would receive the early start, but come on, this game is so huge that you expect something to go wrong. When I get in to the game again, I expect to find some bugs, I do also expect them to be fixed with time.
Hundreds of thousands of people will be trying to log in right now. More than they will ever have again. It's not really easy to handle this huge amount of load under any circumstances even if it's predictable.
I think they did a good job. I signed in and it was running smoother than it did before. They have been brilliant with their public facing contact through their website. Yeah, I can't log in right now, and that sucks a little but I said yesterday to my partner it's probably going to be really flaky all day today... expected.
It is one day of a game I plan to play for years.. I don't really think it takes that much away from it.
I think people need to give the GW team some support on their fantastic work, they're no doubt all extremely worn out after the push to get this live so just being hateful towards them doesn't really help things.
They did a good job... it'll be ok soon i'm sure.
I did get in for a while until it booted me out of the game in the middle of gameplay saying my password was wrong. I played for about 30-40 minutes, and it was looking really good. I now can't log in again... but i'm sure it will be fixed.
For the little difference it will make, I would ask people to only click "log in" every 10-15 minutes or so... hammering that button won't help matters.