Hi there
Shop Assistant/Phone Advisor in our busy retail store in Newcastle Stoke-on-Trent.
Within our busy sales and customer service team a vacancy has arisen for a Shop Assistant/Phone Advisor. Customer Service will be Integral to your role and you will ideally come from a sales and/or customer service background, however individuals that show flair in this area will be considered and training provided. A strong knowledge of computer hardware is essential to succeed and progress with in this role.
Responsibilities & duties:
- Offering pre-sales advice
- Taking orders from shop customers
- Taking telephone orders from customers
- Solving customer service issues
- Liaising with the warehouse and Sales team
- Responding to customer emails
- Dealing with customer quotations
- Opening and closing the shop
What we are looking for:
To succeed in this role you will have strong written and verbal communication skills and have a helpful, friendly attitude as well as;
- Some previous sales experience, an advantage but not necessary
- Sound knowledge of current hardware and configurations
- A good telephone manner and strong written and verbal communication skills
- Smart appearance
- Minimum of 5 GCSE (or equivalent) including English Language at grade C or above
- IT Qualifications would be advantageous to your application but are not essential
Salary
Dependent upon experience
Location
Overclockers UK - 5 Lymedale Cross - Newcastle-under-Lyme - Staffordshire - ST5 9BT
Work Hours
Average working hours are approximately 45 hours per week, plus any additional overtime required. Working hours for this role will consist of the following:
Monday-Friday (8:30am-5:30pm)
Alternate Saturdays (9:00am-5:00pm)
Too apply email [email protected] with your CV and previous experience and how you feel you could benefit OcUK in this role.
Here is an image of our retail store: http://www.overclockers.co.uk/LP/ocuk_shop.php
Shop Assistant/Phone Advisor in our busy retail store in Newcastle Stoke-on-Trent.
Within our busy sales and customer service team a vacancy has arisen for a Shop Assistant/Phone Advisor. Customer Service will be Integral to your role and you will ideally come from a sales and/or customer service background, however individuals that show flair in this area will be considered and training provided. A strong knowledge of computer hardware is essential to succeed and progress with in this role.
Responsibilities & duties:
- Offering pre-sales advice
- Taking orders from shop customers
- Taking telephone orders from customers
- Solving customer service issues
- Liaising with the warehouse and Sales team
- Responding to customer emails
- Dealing with customer quotations
- Opening and closing the shop
What we are looking for:
To succeed in this role you will have strong written and verbal communication skills and have a helpful, friendly attitude as well as;
- Some previous sales experience, an advantage but not necessary
- Sound knowledge of current hardware and configurations
- A good telephone manner and strong written and verbal communication skills
- Smart appearance
- Minimum of 5 GCSE (or equivalent) including English Language at grade C or above
- IT Qualifications would be advantageous to your application but are not essential
Salary
Dependent upon experience
Location
Overclockers UK - 5 Lymedale Cross - Newcastle-under-Lyme - Staffordshire - ST5 9BT
Work Hours
Average working hours are approximately 45 hours per week, plus any additional overtime required. Working hours for this role will consist of the following:
Monday-Friday (8:30am-5:30pm)
Alternate Saturdays (9:00am-5:00pm)
Too apply email [email protected] with your CV and previous experience and how you feel you could benefit OcUK in this role.
Here is an image of our retail store: http://www.overclockers.co.uk/LP/ocuk_shop.php
