Wow, Phanteks have just made a customer for life with their support over this. This is what i just received from Phanteks support.
"Hello LtMatt,
We feel very sorry that *********** had sold you a B-grade unit ( no refund or warranty will be granted).
Nevertheless we hope you are willing to send the unit to:
Axpertec BV
Sydneystraat 33-35
3047 BP Rotterdam
The Netherlands
After we have received the unit, we will send you a brand new unit with full warranty. For all the troubles you have been through, we shall add a third free fan in the package.
Hope to have you informed sufficiently, and again sorry for the bad experience with our product.
Best,
Yun"
Phanteks contacted me via trust off of their own back and offered help. Very impressed with that for customer service and will happily recommend Phanteks products to many people from now on.
"Hello LtMatt,
We feel very sorry that *********** had sold you a B-grade unit ( no refund or warranty will be granted).
Nevertheless we hope you are willing to send the unit to:
Axpertec BV
Sydneystraat 33-35
3047 BP Rotterdam
The Netherlands
After we have received the unit, we will send you a brand new unit with full warranty. For all the troubles you have been through, we shall add a third free fan in the package.
Hope to have you informed sufficiently, and again sorry for the bad experience with our product.
Best,
Yun"
Phanteks contacted me via trust off of their own back and offered help. Very impressed with that for customer service and will happily recommend Phanteks products to many people from now on.


) radeons and custom gpu coolers we will need to discuss tactics to make sure the Phanteks and our Accelero/Peter work side by side to keep those vrm temps in check lol.
