Experience With Non-techies?

Oh dear, I know I wouldn't last long in that job.

It takes practice to perfect the patience. You have no choice but to go along with it and treat them like they genuinely have no idea.

If you work in a company where PC's & technology are a necessity & you cannot get away from that, at least do the decent thing and learn to use & understand the technology to some kind of standard.
 
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Whats worse is if your missus hasnt much of a clue and uses your pc but always manage to knacker it up somehow.
 
I think my worst so far was.

Caller: I can't log on
Me: What does it say on the screen when you try to log on?
Caller: Just a min i'll get a torch
Me: Why do you need a torch
Caller: The lights are off as theres a power cut
Me: Your PC needs power just like the lights, when they come back on you may find your fault has cleared.
 
Should get a GF and stop mounting the case. :D

Good one!

Never heard of "mounting myself to a case" before.....

I worked for a school for a year and although I was getting ****ed off that people, especially teachers (IT teachers were the worst) couldn't follow simple instructions, I was always patient and just repeated myself how many times it was needed. I always remembered that even tho they might not be IT literate and just working with computers confuses or stresses them, there is something else that they are really good at related to their job (and that I would be bad compared to them at doing it)

Although I remember they were cases were i was completely speechless, example had to explain the concept of "having files in folders"
 
Mount yourself to the case to test voltages on battery, said doesn't know what mounting himself is /facepalm
After many years, I only found out by this thread what you meant. You're wording it wrong, IMO - mount which part of myself to the case using what?

I would say "ground your multimeter to the case then test the battery voltage by connecting the multimeter's positive lead to the positive side of the battery" sounds much more accurate.
 
After many years, I only found out by this thread what you meant. You're wording it wrong, IMO - mount which part of myself to the case using what?

I would say "ground your multimeter to the case then test the battery voltage by connecting the multimeter's positive lead to the positive side of the battery" sounds much more accurate.

"Non Techie" comes to mind. :D
 
I am the go-to "tech support" for my mother-in-law. She has a basic specs laptop that she really only uses for Skype, web-browsing, ebay and storing photos.

I installed Firefox, hid the IE icon, set up RocketDock with all the icons she'd ever need easily visible and just one click away. I gave her a quick introductory tour of the applications she'd be using, and hoped we'd be all set.

Of course there have been many phone-calls of the "what's the taskbar?" variety, and she has some kind of pathological inability to keep track of the correct cables for her different devices (Ipod, camera, etc.). But we have a laugh about it, which kind of makes it fun, really.

Then came the best one a few weeks ago. I got a call saying her laptop would no longer power up, that even with the charger in nothing happened when she pressed the power button - no lights, no response at all.

So she sent the laptop up with my wife next time she went down to visit for the afternoon. I opened the carry case and found the laptop connected to... her digital camera charger.

The camera charger just about fitted in the laptop charger socket, but it was 1/4 the size (if that) of the laptop charger. Of course, it all worked when we phoned up and got her to go through all her cables and plugs until she found the actual laptop charger.
 
That is a classic!

Do they not realise that the sockets generally have a perfect fitting adapter? Like any other charger!
 
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My better half 's comment was upon the lines of ''most of the posters must be sexist p... , who could not clean or cook (or anything else REALLY important)' but even she thought this was great :D

I think my worst so far was.

Caller: I can't log on
Me: What does it say on the screen when you try to log on?
Caller: Just a min i'll get a torch
Me: Why do you need a torch
Caller: The lights are off as theres a power cut
Me: Your PC needs power just like the lights, when they come back on you may find your fault has cleared.
 
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