UK Bank with Best Online site

Nikumba · 14 May 2013 at 10:37

Looking at moving bank accounts as mine Coop/Smile has a utterly shocking web interface.

So looking for a new account which offers the best online side.

Thanks

Kimbie

Glaucus · 14 May 2013 at 10:38

Natwest is best for smart phone apps, I'm going to be moving to them from coop.

tom_e · 14 May 2013 at 10:39

I find NatWest's online services spot on.

mrk · 14 May 2013 at 10:41

As is Barclays. It never used to be good but they have a brilliant portal now and everything is swish. I used to avoid logging in do do online banking but now it's an eye pleasing experience.

Begbie · 14 May 2013 at 10:43

I'm with HBOS and the online stuff is great, works fine on my phone too.

dcsarge · 14 May 2013 at 10:46

Natwest is miles ahead of Co-op but they lack the ability to search statements by payment type or amount, something I'm sure I could do on LloydsTSB several years ago.

DiCe! · 14 May 2013 at 10:47

I have used Natwest and Santander.

Go with Natwest. Santander is PANTS.

GravyMonster · 14 May 2013 at 10:57

I was going to recommend Co-Op/Smile as I've used it for years without an issue. What's your beef with it?

areksnumbr1sxylady · 14 May 2013 at 10:58

Barclays... true beast. Pingit and banking app are all you can ask for... I hold Halifax credit card too... and their app is awful compared to barclays.

wingman · 14 May 2013 at 10:58

Touch wood, I've never, ever had an issue with NatWest.

Yaayuh! · 14 May 2013 at 11:00

I use HSBC for my current account, savings and ISA and together using internet banking it's brilliant.

Just hate the whole security pad thingy that i need to log on. However they have an iPhone app if you need to check balance and recent statement.

Bony Maloney · 14 May 2013 at 11:02

tom_e said:
I find NatWest's online services spot on.

Agreed. I've been online banking with Natwest for years. Very happy. The iphone app is fantastic too.

TheLegendOfMart · 14 May 2013 at 11:02

Barclays, it used to be terrible but the latest redesign is brilliant, there isn't a feature missing I wish that it had.

Haven't tried the smartphone app as I have rooted phone.

robgmun · 14 May 2013 at 11:06

Bony Maloney said:
Agreed. I've been online banking with Natwest for years. Very happy. The iphone app is fantastic too.

+1 on this, that app is great for the basic fact that it's dead simple and not complicated

areksnumbr1sxylady · 14 May 2013 at 11:11

Natwest isnt a bank :mad:

why have I always thought they were a building society?? But they are clearly not are they.

GravyMonster · 14 May 2013 at 11:14

What is it then?

chriscpritchard · 14 May 2013 at 11:34

Natwest's online banking is fantastic, as is their windows phone app - get cash is useful!

Citibank have a good online interface, but no smartphone apps, their phone banking is excellent though - whenever I've needed to contact them about anything the service I've received has been fantastic, even at 3 AM!

Efour · 14 May 2013 at 11:42

Nat west and metro bank I have used and natwests is so much better than metrobanks .

It functions but very very basic

Nikumba · 14 May 2013 at 12:01

Spunkey said:
I was going to recommend Co-Op/Smile as I've used it for years without an issue. What's your beef with it?

There is no beef with it as such I just find its not very modern and in keeping with the digital age.

Not being able to download statements to CSV is a big one, no statements online after 12 months is also rubbish. The excuse they gave me was would take up too much disk space.

Their mobile app is utterly rubbish, you can see the latest few transactions but not what DD's you have setup, you can't do anything on it.

Kimbie

Frozennova · 14 May 2013 at 12:01

Natwest is brilliant as said the smartphone app is leagues ahead.