Job Interview tips please guys

Soldato
Joined
29 Aug 2011
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UK
Hey guys,

I've began job searching again over past few weeks and applied some jobs here and there. It is only my second interview after being unsuccessful in the previous one(I myt have been quite brief and it only lasted like 5 minutes which wasn't too good, didn't have enough time to look upon everything). But ah well that's fine.

Ok so I had a email response yesterday inviting me to interview that to work at Welcome Break.

role spec-
Here at Welcome Break we want to make sure that all our customers receive personable and memorable service and enjoy a break from their journey in a clean and safe environment. One of the many facilities on sites is the Gamezone where, as a Gaming Host, you’ll be on hand to support and ensure our gaming areas are safe, legal and secure and that customers are able to use the entertainment machines responsibly with us. . Proactive and highly-organised, you’ll be able to manage a busy workload and help keep the gaming areas running smoothly. If this sound like you and you are 18 years or over then apply now to enjoy a competitive salary and benefits like subsidised meals, up to 70% discount on food and retail on site, discounted hotel rooms, enrolment into our fabulous employee discount scheme, MyWelcome Break, 28 days holiday and stakeholder pension, as well as great career development opportunities. You must be 18 Years of age or over to apply for this role. Hourly rate of pay will differ for under 21's.




I have responded to the email confirming it in a professional manner as said in the message.
It is this coming Tuesday at 3PM so it should better as I have College that day and will have to finish at early noon. I have started digging into the role that is taking of everything in this games arcade room that is along with other branded shops like whsmith,KFC and Days in and so on.

In the message it says that they carry out an "On Job Evaluation) OJE in the brands they are interested joining in as part of recruitment process to see what its like to work for us and take a good look at you that comes after the interview and could be up to 2 hours.

Does any1 have any experience on what this OJE is all about??, and he provided this link on what I need to take- https://www.gov.uk/legal-right-to-work-in-the-uk would the NI card and passport be enough. is the the Birth certificate needed?

And any successful tips are very much appreciated.
 
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They'll be looking to ensure that you can fulfill the following:

You’ll be on hand to support and ensure our gaming areas are safe, legal and secure and that customers are able to use the entertainment machines responsibly with us. Proactive and highly-organised, you’ll be able to manage a busy workload and help keep the gaming areas running smoothly

So ensure you have all that in the back of your mind at all times.

Show that you are as eager as possible to help people. Show that you'll be firm enough to stop kids from using the over 18 gambling section if they have one.

Be prepared to talk about how you would cope and keep calm under pressure. Take your time, do things right first time - better to do it slower (to begin with anyway) and without mistakes.

Ask as many questions as possible and show eagerness to learn. When they ask you questions be sure to highlight any past customer facing experience you have.

What do you think equates to an enjoyable experience? How would you help improve the appearance of the Gamezone? How would you deal with conflicting priorities?
 
Thank you so much for the responses guys :D, Im learning as much as I can about the company like there hstory what they do and there goal(through the utube video) so Im thinking of what to say.

As for visiting, I don't think will be able to, Im lucky that my dad has the only day off on Tuesday so he can take me.

@ Sigma, cheers for the ideas, you have got me thinking could I add onto that with similar scenarios like checking ID, one that actually happened to me last year ( I was asking the guy to exchange 10 pound note to coins) and so on. and have taken you said into account.

Would it help too write the answer(not all of it onto paper) or just reading them and answering through verbally. I will also check on the guides to.

Now I research OJE and they will likely carry it out after interview so thats good, basically I will have to jump into that position just like the real thing with the e.g interviewee monitoring me?

Many thanks again
 
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Make sure you have solid SPECIFIC examples of the competencies they're looking for.

I used to do a lot of interviewing in my old job, and to be honest nothing put me off more than someone who couldn't give a good example, specific to what I was asking.

Eg: If the question is "can you give me an example of a time you went above and beyond your expected role"

Someone might answer "I always go above and beyond my role" - awful answer.
 
OK I will do what you guysss say..... NOTTT lol, thx McBain so specific examples that could help relate to this current role.

Now for the questions(is 3 question sufficient enough) because of course I'd want to know if it can fit in as I have College on some days too.

What are the working hours andis it part-time or full-time?

Does it get busy during night time?

Are those good enough, thanks :P
 
Following on from what McBain said If you ever make an assertion about a skill you have, e.g. "I can handle pressure" then have a real world example ready as they'll probably ask you.

Good luck!
 
Yes. As many practical examples as possible

Also remember they may not be looking for someone with loads of experience.

People with less experience may stay longer in a job because they have more to learn. But, with this in mind you need to demonstrate that you are enthusiastic, a great person to work with (be pleasant, friendly, approachable, good teamplayer, easy to manage) and that you can pick up skills quickly. You could even sneak this into one of your examples; you started off not knowing much about x but within a week you had picked it up and were doing amazingly!!!!
 
Yes. As many practical examples as possible

Also remember they may not be looking for someone with loads of experience.

People with less experience may stay longer in a job because they have more to learn. But, with this in mind you need to demonstrate that you are enthusiastic, a great person to work with (be pleasant, friendly, approachable, good teamplayer, easy to manage) and that you can pick up skills quickly. You could even sneak this into one of your examples; you started off not knowing much about x but within a week you had picked it up and were doing amazingly!!!!

Very helpful thank you, I will be jotting these down on paper and make them short as possible.

Are the questions I listed good enough to ask? Yeh well I only have had 2 work experiences that was at a volutary centre doing admin work e.g. printing, managing paperwork etc. and the other being at Sainsbury doing Shelf stacking for online orders and customer service. So I'll and learn some of the skills from that and onto it and also the IT level 3 course such as team and all that like problem solving on system diagnosis for instance.

But like you said I fit in that category of not having enough Job experience and have plenty to learn about. I need to go to town and chill for abit so will be back later to resume, more input would be a +. Trying to spend most of today and tomorrow to get prepared and ready for it.
 
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Are the working hours not in the job advert/description?

I'd suggest questions more along the lines of:
"What personal and professional development/qualifications possibilities can the role lead to?"
"What support is offered for professional development outside of the company?" (i.e. external qualifications you put yourself through)
"Is there the potential to take on additional responsibilities as I gain further experience in the role?"

Things that show you want to stay with the company and want to further yourself within the company rather than simply how much you work/earn.
 
Look smart, be confident, and as someone has quoted before the roles of the job, try and get those words into your answers.

Be early, when meeting the interviewer, a good, firm handshake with eye contact.

Research the company, and come up with a good answer to 'why do you want to work for the company?' A good answer I feel would be something along the lines of the apparent career progression mentioned in the description.

Keep us posted :)
 
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