Get off your phone

ince · 3 Jul 2013 at 14:08

this is a funny story of a checkout worker refusing to serve a customer until she got off her phone.

http://www.bbc.co.uk/news/business-23158579

I love the point about her moving her custom to Waitrose.

dirtychinchilla · 3 Jul 2013 at 14:10

I think it's pretty rude to be on the phone when someone is serving you. I'm glad that the checkout worker was rude to her. I wouldn't apologise if it was my supermarket.

Marky · 3 Jul 2013 at 14:12

This is why robots are taking over... You don't get attitude from the self-serve checkouts...

ince · 3 Jul 2013 at 14:12

the £10 voucher shows how much they think of it.

Wyrdo · 3 Jul 2013 at 14:13

I wouldn't dream of talking on my phone while being served anywhere, it's called manners!

Morba · 3 Jul 2013 at 14:14

I think the woman should have just got on with her bloody job tbh. She has no right to refuse custom, there is no need for any interaction other than an acknowledgement and payment.

Do the bloody job you stupid woman.

yer_averagejoe · 3 Jul 2013 at 14:15

I used to work in TKMaxx and hated it when people talked on their phone while i was serving them. So much so I would forgo the smile and thank you at then end of the transaction. Take that!

isonomicjedi · 3 Jul 2013 at 14:17

Marky said:
This is why robots are taking over... You don't get attitude from the self-serve checkouts...

Have you not seen customers raging in anger at self-checkouts.

I once saw a woman start stamping her feet and screaming like a child because she couldn't work out how to use it or it was not working correctly.

Tummy · 3 Jul 2013 at 14:17

I think it is quite rude.

monkehhh · 3 Jul 2013 at 14:17

Worse is people getting on buses while they're on the phone, then having a chat whilst they're digging around trying to find some money or a ticket, whilst everyone else (ie. me) wants them to spontaneously combust.

Westyfield2 · 3 Jul 2013 at 14:18

Good on the checkout worker, bad on Sainsbury's for apologising.

Curio · 3 Jul 2013 at 14:19

Here in the US, I've seen many signs saying that you won't be served until you've finished your call. I know it sometimes can't be avoided, but (as somebody who was a retail monkey for a few years...) it is incredibly rude when it's an obvious non-urgent call.

The Geezer · 3 Jul 2013 at 14:19

Basic manners, regardless of where you think you are on the ladder a bit of common courtesy is not a chore. Put the phone down for 2 minutes !

If your call is that important put your shopping off until it's completed

Marky · 3 Jul 2013 at 14:19

isonomicjedi said:
Have you not seen customers raging in anger at self-checkouts.

I once saw a woman start stamping her feet and screaming like a child because she couldn't work out how to use it or it was not working correctly.

What winds me up is people like that normally have a full shopping trolley worth of items - and they think they can do it faster than a till assistant, but end up winding themselves up so much that their head looks like it might explode

drizzy · 3 Jul 2013 at 14:19

Pity Sainsbury didn't back their employee up instead of capitulating to some rude posho moron.

Adam · 3 Jul 2013 at 14:20

A few of us have boycot a shop around the corner from the office as the owner can't be bothered to get off his phone when serving you. It's like you are an inconvenience being in his shop and wanting to purchase items from him.

nemtizz · 3 Jul 2013 at 14:23

Most definitely rude but hardly grounds to refuse her custom, even if she was completely ignorant and didn't acknowledge the cashier. Unfortunately ignorance and plain rudeness comes part and parcel when dealing with the public.

linktoinsanity · 3 Jul 2013 at 14:25

Westyfield2 said:
Good on the checkout worker, bad on Sainsbury's for apologising.

This. I remember from my shop days, serving a customer on the phone was often extremely annoying, especially if they weren't concentrating on what they were doing.

Very rude, idiot woman on the phone and it did raise a smile when she said she'd be using the Waitrose instead.

valkia · 3 Jul 2013 at 14:26

Wyrdo said:
I wouldn't dream of talking on my phone while being served anywhere, it's called manners!

This ^ people forget manners all to easily these days.

Martytoon · 3 Jul 2013 at 14:30

I was in a hotel restaurant a few months ago and watched the guy opposite me order his diner whilst on his mobile. He simply pointed to the menu and didn't say a word to the waiter. As has been said, ignorance and plain rudeness.