290x doa no bios switch

[jwilliamson47]

Hi guys.

I recently ordered the msi gaming 290x and it doesn't post at all. The fans still spin so it must be a signal problem. At further inspection I noticed the plastic switch to select the bios wasn't there. Devastated by this and so worried that I won't get a replacement. I hope the rma process it easy

 

[Gregster]

Have you made sure that the 6+8 leads are fully pushed home? Have you tried it in another slot?

 

[jwilliamson47]

Yeah I tried both of those things. It doesn't post at all or show the bios

 

[InfiniteNoise]

What's your PSU?

 

[jwilliamson47]

Corsair hx850

 

[Gregster]

Does sound DOA if it won't even post sorry to say

 

[wazza300]

what board? might need latest bios or beta

 

[jwilliamson47]

I'm using a Gigabyte G.1 Sniper.

I have set up an RMA and returning the gpu tomorrow. Since i review games for a living i hope a replacement can be found soon.

Surely considering it's not that old, i will get a new replacement, or will it go to msi?

 

[tonyli3]

I'm using a Gigabyte G.1 Sniper.

I have set up an RMA and returning the gpu tomorrow. Since i review games for a living i hope a replacement can be found soon.

Surely considering it's not that old, i will get a new replacement, or will it go to msi?

If card is new you should get a replacement,did it come from overclockers?
Also as pointed out,you should check for any new mb bios,think a few gigabyte users have needed a bios update for r290.

 

[wazza300]

if its a gigabyte board then id try latest beta bios first,if no joy then rma the card,it could simply be needing a mb bios update for the new card to work

G1.Sniper Z87 - F3b http://www.mediafire.com/download/1sbv1le3qxvk6nu/G1SNIPERZ87.3b.zip

flash it with usb stick and through qflash in the bios

 

[jwilliamson47]

Yep the card is brand new, ordered it 3 days from overclockers, and just tried it now. Now I'm so wary about changing the gpu bios to gamer mode, because this one had a snapped switch. I'll try a bios update now.

 

[8 Pack]

All 290X have bios switch!!! Every aftermarket one too.

 

[jwilliamson47]

Just done a bios update and tried windows via the internal mobo and it works perfect. So it must be the card. I know they all have bios switches, but when i looked closer at this card it's just flat piece without the actual plastic switch. Perhaps it has snapped off in delivery or something? Whatever the case, I only just noticed this when looking at the card for obvious defects. Or perhaps it's a bad one from the factory, and the switch wasn't installed properly.

This experience does make me very anxious about using the switch and alternating between mode.

 

[ackersfury]

Yep the card is brand new, ordered it 3 days from overclockers, and just tried it now. Now I'm so wary about changing the gpu bios to gamer mode, because this one had a snapped switch. I'll try a bios update now.

I'd send the card back if the bios switch has been snapped off....doesn't matter if the card works or not...its damaged....send it back...shouldn't be paying £400+ for a damaged product

 

[jwilliamson47]

exactly, i mentioned this on the phone about sending it back because i was worried about couriers and the high price of this item. Overclockers did say to send it special delivery and they will refund up to £12.50 in shipping which was a professional and welcome gesture.

So far their CS has been impeccable.