Man of Honour
- Joined
- 17 Nov 2003
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- 36,749
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- Southampton, UK
DDs are different to fraudulent CC transactions as you have the DD guarantee to fall back on.
GoogleAccount Hacked - £350.00 Stolen
- Thread starter dazzerd
- Start date
DDs are different to fraudulent CC transactions as you have the DD guarantee to fall back on.
Sorry dude, but I really needed to speed up the research on my barbarians.
A similar sort of thing happened to me a few years back with iTunes. Only difference is that mine was a Debit Card. NatWest and Apple both refused to do anything despite taking it as far as I could through the complaints process, this was about £100 or so. Quite a lot when you're a student.
It's a pain in the arse, I wish you luck. You'll be find with a credit card though.
It's a pain in the arse, I wish you luck. You'll be find with a credit card though.
Man of Honour
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- 17 Nov 2003
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- Southampton, UK
Was it a Visa Debit card? If so the rules are actually pretty similar to those of a a CC.
Happened to me with Itunes but they gave me the cash back on an exceptional basis as a once only deal.
I didn't have account details on it but someone hacked my account and spent the 67$ of itunes cards i'd loaded up.
Strange thing is apple let me keep the games and songs.
I didn't have account details on it but someone hacked my account and spent the 67$ of itunes cards i'd loaded up.
Strange thing is apple let me keep the games and songs.
They'll tell you they're looking into it however.
OP beware you will probably loose your account.
I believe it was a Visa Electron at the time? Few years ago now though, but each party just blamed the other.
All I know is, iTunes support has a lot to learn from the general Apple customer service you can get.
Man of Honour
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- 17 Nov 2003
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- Southampton, UK
The rules are different with a Visa Debit. There should be less finger pointing if you had the same issue today.
Soldato
- Joined
- 10 May 2004
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- Sunny Stafford
It's ok. Google's had my mobile number for 2-step login for a couple of years now and I don't get cold calls etc off them. They just use it for 2-step. Same with Paypal's 2-step.
Fixed
Soldato
- Joined
- 31 May 2009
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Yes but if you ring the CC Fraud dept, then there is no way on earth they should ever say 'ring google'.
They should stop and replace the card then investigate.
Sucks - been hacked before and lost a mere ~$15 though. The tough part was losing access to all those email accounts. Strangely, I was the luckiest person that day and in a way or another came in contact with my hacker who agreed to give me access to my emails back if I forgive him for the money he took.
Man of Honour
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- 12 Jul 2005
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- Aberlour, NE Scotland
This is exactly why i use a no fees pre-load debit card for the likes of play store. I only put money on it when i am going to buy something.
Soldato
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Log into your account on your pc and go to your account security look for device specific passwords.
same happened to mine i gave up and turned it off.
that was about a month ago.
got freaked out by my search history too....