Microsoft Scammers tricked my Dad

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Hello all, and apologies if this in the wrong part of the forum.

I have just got off the phone to my Dad who didn't realise he had just been scammed by someone trying to get his Credit Card Details, and whatever else. He thought the person was genuinely from Microsoft, they even gave him their Microsoft employee id, bless. From what I can make out, they did remote to his PC, but I have not had chance to see if they have installed anything or what may have occurred. I think they were after him to hand over his paypal details ( which he does not have ) or his credit card details ( which he didn't ).

Now, I have changed all his online banking passwords and pins and I have also changed his internet shop passwords, but what I do not know is to do with his PC. Obviously he has files and music that he will need to keep. Once I have taken these of his PC, should I format the hdd and reinstall the operating system or is there a some program I can run to remove whatever they have done??

He only rang me to make sure he did the right thing not buying the software from them, he had no idea what evil these guys were up to.

Many thanks for any help given
 
My nan got caught by a similar scam after searching the pc all they had done was installed amy (remote control software) turned on remote login on windows and added port forwarding to the router.

Once they were reset nothing else caused an issue.
 
best idea is probably to do a reinstall, get all his documents and what not off, write down a list of all the programs and drivers needed and do a fresh install of windeys
 
Did you inform the CC company? It's probably worth cancelling the cards. Also, if its his account, I'm sure your not supposed to know his PIN number.

I know your only helping him out but if you need to report fraud at a later date - he'll have to sign an affidavit saying he did not reveal his PIN number to anyone. It could potentially jeopardise any future claim. Maybe somebody with more knowledge here could clarify this.
 
I got that call last week. Guy said look at your screen and see the damage that we have found. I said the computer is off and not connected to the Internet at present. He hung up.
 
Hello all, and apologies if this in the wrong part of the forum.

I have just got off the phone to my Dad who didn't realise he had just been scammed by someone trying to get his Credit Card Details, and whatever else. He thought the person was genuinely from Microsoft, they even gave him their Microsoft employee id, bless. From what I can make out, they did remote to his PC, but I have not had chance to see if they have installed anything or what may have occurred. I think they were after him to hand over his paypal details ( which he does not have ) or his credit card details ( which he didn't ).

Now, I have changed all his online banking passwords and pins and I have also changed his internet shop passwords, but what I do not know is to do with his PC. Obviously he has files and music that he will need to keep. Once I have taken these of his PC, should I format the hdd and reinstall the operating system or is there a some program I can run to remove whatever they have done??

He only rang me to make sure he did the right thing not buying the software from them, he had no idea what evil these guys were up to.

Many thanks for any help given


My dad got caught out by this, gave over credit card details, adress and installed software that gave Access to while computer.

Block all Bank cards, alert all banjos and credit cards to increase sensitivity of suspicious purchases. Change all passwords
 
Backup documents, format and reinstall Windows and software. Virus scan documents, restore them.

Then send your dad to his nearest Apple store.
 
While we're on scams what exactly is this one I deleted this morning?
There were no attached files or anything.

.............................................................................................

Charles Josefine [email protected]

23:13 (19 hours ago)

to dm.poole
Hello.

Our client, a well respected and very successful company, is opening an office in the United Kingdom and is looking for individuals to fill a recently posted Personal Assistant job available for those who are willing to work from their home. This opening requires a motivated person with high work ethics and the desire to provide everyday support. This is a permanent position, offering flexible hours with a guaranteed salary of 20,000 pounds per year with bonuses.

Personal Assistant will be responsible for personal and professional scheduling, finance management and personal life maintenance. Responsibilities will include, but not be limited to:

- Managing and answering incoming emails;
- Coordinating professional and personal arrangements;
- Ordering groceries, picking up, wrapping and delivering gifts;
- Making travel arrangements and scheduling meetings;
- Handling other business and personal tasks as needed.

Position Requirements:

- Good interpersonal and organizational skills;
- Quick learner who can work with little supervision;
- Reliable enough to be trusted with personal information;
- Has the ability to manage multiple tasks at the same time;
- Must be presently living and authorized to work in the UK.

If you wish to be considered for this very desirable opening, please send a reply to this message. Our hiring managers will contact you within 48 hours upon receiving your response with additional information on the Personal Assistant opening and the instructions on how to apply for it. Availability to begin within a week puts you at the top of the list.

---
Best regards,
STaffing Executive
Kelly Staffing Solutions
CHR confirms 'Erap 5' files unmasked another Burgos abductor aside from Ballaga For why paleface house is taking into account the majority conscientious parce que prospection?:
 
I got that same email this morning.

I've just found something but only because of the bit I cut out that I couldn't see in the letter.
Go and highlight below the bottom address and you get a load of nonsense -

..........................................................................................................


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There was a thread on here about a year ago where someone documented exactly what was usually installed by those scams if you gave them remote access - surfice to say reformat anyhow.
 
I've never had one of these calls yet I'm not exactly careful about handing out my phone number online.

Yet my 94 year old granddad has had these calls :rolleyes:
 
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