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The AMD win 8.1 mugging me off thread

nuzik

nuzik

nuzik

Associate
Joined
29 Jun 2012
Posts
964
Ok im using two 7950's you think it would be easy to install them properly. Well they were but not now... now windows is giving me the middle finger along with amd.

I go to install them and i get an error message and log. Then i try to unistall not a problem all gone even cleanswept and used amd tool in safemode too, go back to install same issue..
 
nuzik said:
Ok im using two 7950's you think it would be easy to install them properly. Well they were but not now... now windows is giving me the middle finger along with amd.

I go to install them and i get an error message and log. Then i try to unistall not a problem all gone even cleanswept and used amd tool in safemode too, go back to install same issue..
Click to expand...

Have you used a driver cleaner tool? I think some of them remove or damage the visual C files. Try to repair or reinstall them.
 
nuzik said:
yeah i used a cleaner tool. visual c files? explain more please obi wan :D
Click to expand...

I don't know much about this, its just ive heard. Just google repair/reinstall visual c and see what you can find.

In future, uninstall the amd drivers normally first. Then run DDU, restart into safe mode and let it clean. Doing it other ways can give you the problem you just encountered.
 
Sorry reinstalled them and still not getting anywhere this is the log


<?xml version="1.0"?>
<?xml-stylesheet type="text/xsl" href="Report.xml.xsl"?>
<monetreport

xmlns:dt="urn:schemas-microsoft-com:datatypes">
<general>
<cmdline>-UI </cmdline>


<time>06/02/14 12:18:56</time>
<action>install</action>
<download></download>
</general>
<dcm>


<device>
<name></name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>


<chiptype></chiptype>
<chipid>0xaaa0</chipid>
<vendorid>0x1002</vendorid>


<ssid>0xaaa0</ssid>
<ssvid>0x1462</ssvid>
<classcode>0x040300</classcode>


<revisionid>0x00</revisionid>
</device>
<device>
<name></name>
<manufacture>Advanced

Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0xaaa0</chipid>


<vendorid>0x1002</vendorid>
<ssid>0xaaa0</ssid>
<ssvid>0x1462</ssvid>


<classcode>0x040300</classcode>
<revisionid>0x00</revisionid>
</device>
<primary>


<name>AMD Radeon Graphics Processor</name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>


<chiptype></chiptype>
<chipid>0x679a</chipid>
<vendorid>0x1002</vendorid>


<ssid>0x2761</ssid>
<ssvid>0x1462</ssvid>
<classcode>0x030000</classcode>


<revisionid>0x00</revisionid>
</primary>
<device>
<name>AMD Radeon Graphics Processor</name>


<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>


<chipid>0x679a</chipid>
<vendorid>0x1002</vendorid>
<ssid>0x2761</ssid>


<ssvid>0x1462</ssvid>
<classcode>0x030000</classcode>
<revisionid>0x00</revisionid>


</device>
</dcm>
<exist>
</exist>
<install>
<package>
<description>AMD Catalyst Install

Manager</description>
<result>Succeed</result>
<version>8.0.916.0</version>
<size>20

</size>
</package>
<package>
<description>AMD Display Driver</description>
<result>Fail</result>


<version>14.100.0.0000</version>
<size>90 </size>
</package>
<package>
<description>HDMI

Audio Driver</description>
<result>Fail</result>
<version>9.0.0.9905</version>
<size>1

</size>
</package>
<package>
<description>Microsoft Visual C++ 2012 Redistributable

(x64)</description>
<result>Succeed</result>
<version>11.0.50727</version>
<size>9

</size>
</package>
<package>
<description>AMD Accelerated Video Transcoding</description>


<result>Succeed</result>
<version>13.30.100.40417</version>
<size>3 </size>
</package>
<package>
<description>AMD Catalyst Control Center</description>
<result>Succeed</result>


<version>2014.0417.2226.38446</version>
<size>150 </size>
</package>
<package>
<description>AMD

Gaming Evolved App</description>
<result>Succeed</result>
<version>1.10.000</version>


<size>49 </size>
</package>
</install>
<uninstall>
</uninstall>
<downloaded>
</downloaded>


<resource>
<hwinfo>Hardware information</hwinfo>
<existpkg>Existing packages</existpkg>


<pkg2inst>Packages for install</pkg2inst>
<pkg2uninst>Packages for uninstall</pkg2uninst>


<otherdev>Other detected devices</otherdev>
<errmsg>Error messages</errmsg>
<name>Name</name>


<manufacture>Manufacturer</manufacture>
<chiptype>Chip type</chiptype>
<chipid>Device

ID</chipid>
<otherhw>Other hardware</otherhw>
<download>Download packages</download>


<succeed>Success</succeed>
<fail>Fail</fail>
<vendorid>Vendor ID</vendorid>
<classcode>Class

Code</classcode>
<revisionid>Revision ID</revisionid>
<ssid>Subsystem ID</ssid>


<ssvid>Subsystem vendor ID</ssvid>
<header1>Catalyst™ Install Manager</header1>


<header2>Installation Report</header2>
<finalstatus>Final Status:</finalstatus>


<versionofitem>Version of Item:</versionofitem>
<size>Size:</size>
<bytes>Mbytes</bytes>


</resource>
<error><msg>Driver Install:the driver package is already preinstalled</msg></error>

<error><msg>Driver Install: the installation failed</msg></error> <error><msg>Driver Install: the

installation failed</msg></error></monetreport>
 
Exactly what I had

I did a system restore to a previous point (before using DDU) and 14.6 installed fine.

and trust me, ignoring it does not result in the drivers being installed
 
Last edited:
Have you tried doing an install but going custom instead of express and only installing one or two things at a time until everything is installed?

Sounds laborious but would help troubleshoot. I had an issue with a Windows N installation where because it was N some older AMD drivers couldn't install one of the packages, and so express failed every time, troubleshooting it like that helped me figure out what was wrong.

*EDIT*

NVM the list actually says it's the display driver itself and audio driver that failed to install.
 
Last edited:
yeah tried them individually still having difficulties. Can fudge a bad install but cant get the sound drivers on the card to work in more than 2 channel. Yes my amp supports 7.1 pcm blah blah
 
Oddly i get further through the process on the BETA than the stable one...

<?xml version="1.0"?>
<?xml-stylesheet type="text/xsl" href="Report.xml.xsl"?>
<monetreport xmlns:dt="urn:schemas-microsoft-com:datatypes">
<general>
<cmdline>-UI </cmdline>
<time>06/02/14 15:53:09</time>
<action>install</action>
<download></download>
</general>
<dcm>
<device>
<name>AMD Radeon Graphics</name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0xaaa0</chipid>
<vendorid>0x1002</vendorid>
<ssid>0xaaa0</ssid>
<ssvid>0x1462</ssvid>
<classcode>0x040300</classcode>
<revisionid>0x00</revisionid>
</device>
<device>
<name>AMD Radeon Graphics</name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0xaaa0</chipid>
<vendorid>0x1002</vendorid>
<ssid>0xaaa0</ssid>
<ssvid>0x1462</ssvid>
<classcode>0x040300</classcode>
<revisionid>0x00</revisionid>
</device>
<primary>
<name>AMD Radeon Graphics</name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0x679a</chipid>
<vendorid>0x1002</vendorid>
<ssid>0x2761</ssid>
<ssvid>0x1462</ssvid>
<classcode>0x030000</classcode>
<revisionid>0x00</revisionid>
</primary>
<device>
<name>AMD Radeon Graphics</name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0x679a</chipid>
<vendorid>0x1002</vendorid>
<ssid>0x2761</ssid>
<ssvid>0x1462</ssvid>
<classcode>0x030000</classcode>
<revisionid>0x00</revisionid>
</device>
</dcm>
<exist>
</exist>
<install>
<package>
<description>AMD Catalyst Install Manager</description>
<result>Succeed</result>
<version>8.0.916.0</version>
<size>20 </size>
</package>
<package>
<description>Microsoft Visual C++ 2012 Redistributable (x86)</description>
<result>Succeed</result>
<version>11.0.50727</version>
<size>9 </size>
</package>
<package>
<description>AMD Display Driver</description>
<result>Succeed</result>
<version>14.200.0.0000</version>
<size>90 </size>
</package>
<package>
<description>HDMI Audio Driver</description>
<result>Fail</result>
<version>9.0.0.9905</version>
<size>1 </size>
</package>
<package>
<description>Microsoft Visual C++ 2012 Redistributable (x64)</description>
<result>Succeed</result>
<version>11.0.50727</version>
<size>9 </size>
</package>
<package>
<description>AMD Accelerated Video Transcoding</description>
<result>Succeed</result>
<version>13.30.100.40522</version>
<size>3 </size>
</package>
<package>
<description>AMD Catalyst Control Center</description>
<result>Succeed</result>
<version>2014.0522.2157.37579</version>
<size>150 </size>
</package>
<package>
<description>AMD Gaming Evolved App</description>
<result>Succeed</result>
<version>1.10.000</version>
<size>49 </size>
</package>
</install>
<uninstall>
</uninstall>
<downloaded>
</downloaded>
<resource>
<hwinfo>Hardware information</hwinfo>
<existpkg>Existing packages</existpkg>
<pkg2inst>Packages for install</pkg2inst>
<pkg2uninst>Packages for uninstall</pkg2uninst>
<otherdev>Other detected devices</otherdev>
<errmsg>Error messages</errmsg>
<name>Name</name>
<manufacture>Manufacturer</manufacture>
<chiptype>Chip type</chiptype>
<chipid>Device ID</chipid>
<otherhw>Other hardware</otherhw>
<download>Download packages</download>
<succeed>Success</succeed>
<fail>Fail</fail>
<vendorid>Vendor ID</vendorid>
<classcode>Class Code</classcode>
<revisionid>Revision ID</revisionid>
<ssid>Subsystem ID</ssid>
<ssvid>Subsystem vendor ID</ssvid>
<header1>Catalyst™ Install Manager</header1>
<header2>Installation Report</header2>
<finalstatus>Final Status:</finalstatus>
<versionofitem>Version of Item:</versionofitem>
<size>Size:</size>
<bytes>Mbytes</bytes>
</resource>
<error><msg>Driver Install:the driver package is already preinstalled</msg></error> <error><msg>Driver Install: the installation failed</msg></error></monetreport>
 
i had them working before but as watchdogs has come out i thought id update and all i have had now is ****! I HATE AMD!
 
I've had similar problems on my AMD machine with windows 8 and 8.1

if driver sweepers and restore points don't work, the next port of call is a windows reset

and if that doesn't even work, a full reinstall
 
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