Doogles, no offence but i've had these kinds of problems with UK companies as well.
Thousands have imported without issue, only a small percentage ran into problems.
6/12 months ago, tell me where you could get a top quality IPS that could be over clocked for any reasonable rate?
I paid about 250 in total (£35 being import fee with ups) for my qnix, other than a cheap ass stand, its perfect and colour reproduction is fantastic.
The only monitor I may change it for is the rog swift when it's better priced, even then will still be taking it hard because it's the only one of its kind. If if it's got decent colours (reviews indicate it's great for a tn) then i'll keep it, if not then it will go back and i'll wait and see what other 1400p gsync comes to the table