**** The Official Note 4 thread ****

soundb0y said:
So I really thought 3 had come good. I was wrong.

I have just been on the phone to customer services who have flatly told me they will only do a swap replacement to my billing address. Unfortunately that's a hundred odd miles away and I won't be back for weeks. They will NOT send another to the store for me to replace.
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Make two calls.

1: call and change your billing address to where you are at the moment

2:call and organise exchange
 
Can any of you with the Note 4 please download the Epic Citadel benchmark and run the Benchmark on it on max quality and please let me know what temperature it goes up to.

You can use the CpuTemp APP and enable the temp overlay so you can monitor it while in the game to check.

I ran it on my note 2 and the highest it went up to was 67 degrees C.

My note 4 went all the way up to 77 Degrees C before I turned it off.

Im feeling like this is too hot.... but im wondering if its Just because of the resolution and higher clock speed of the CPU that is causing it and its perfectly normal because my Idle temp is only 36 which seems to be the normal temp.

It would help if a couple of you could check this for me and report what the highest your CPU temp was during this benchmark so I can compare it to mine before I call EE and see about a replacement.
 
I think that means maybe mines faulty in some way then if its hitting 77?
Its weird because you would think since the idle temperature is in the normal range it wouldn't get up to that temp...
Also was that on the highest quality setting in the options which is ultra high quality? or just the standard setting.
 
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That was on ultra high, but my phone isn't rooted so when the temp gets that high, maybe the cpu downclocks. You've said in previous posts your cpu is running at full pelt so I'd expect yours to run hotter. What was your ave fps on ultra high? I bet yours is scoring slightly higher too..
 
spudbynight said:
Make two calls.

1: call and change your billing address to where you are at the moment

2:call and organise exchange
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Yeah I asked them at the time and they said I couldn't do that.

I had a call back from a manager and he told me I could in fact swap the handset out in store and maybe the stores don't know the new policy yet. He left his name and direct dial and said to take it back to a store and call him while there if I have any issues which seems fair.

Problem is finding stock, and also if they wouldn't sell me one out of contract will they take one for a replacement?

However I've just got back and the phone was left on charge and seemed to be averaging mid 20s on charge, and after playing asphalt for 10 mins seems to only be hitting 49 max.

maybe is all ok?
 
I think my phone maybe fine... When I put the cpu settings back to default so it throttles correctly it didn't go higher than 69 degrees and when I took my phone into a colder room and let it cool a little then try it... it didn't go higher than 64 degrees so I guess its fine and like you said most likely due to the CPU being maxed through the whole benchmark.

I just installed a custom Kernal that's overclocked to 2.8 and the voltages have been lowered at 2.6 so it should run even cooler at 2.6 using that.
 
Quick question - Does anyone have this on Three UK if so when you switch the phone on does it have the Three splash screen and Three specific bloatware?

Was thinking of getting the Note 4 on contract and if it does flashing generic BTU software if possible.
 
Yeah it does.

As far as I can tell it's only the three app and another called three likes which are uninstallable.
 
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soundb0y said:
Ive run that epic citadel benchmark and the phone is still only hitting 49 now. Seems like it may be throttling as its a bit choppy?
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Yeah it will be throttling. It's very smooth on mine.
This new kernel is amazing too. Over clocked to 2.8 but no temp different since its undervolted at all frequency. It flys through loading web pages and apps at 2.8 but keeps it lower in games so it doesn't heat up too much.
 
Arghgh....

Ordered a UAG case direct from them. Was coming in £5 cheaper than anywhere else online. They said they have a warehouse for shipping based in the UK.

Got confirmation this morning they have shipped from the US. Going to take longer to reach here and almost certainly get stung with customs on top.
 
soundb0y said:
Yeah I asked them at the time and they said I couldn't do that.
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That is why I think you will need to make two separate calls.

They won't let you change your billing address FOR this purpose. They should let you change your billing address as long as that is all you do on the call and they don't think you are doing for the reason you are.
 
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