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Monetary Value of GTX 780 compared to GTX 970

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SDMilne

SDMilne

SDMilne

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My 780 has recently been agreed upon as faulty by the people that built my computer. They have said I should send it back and then receive a replacement under warranty. I've now asked them about getting a 970 as the replacement, knowing that it is considered a superior item as well as generally being less expensive.

They consider it an "upgrade" and have said I will have to pay extra despite it being a less expensive part than the one it is replacing. They said, "Whether the upgrade price will be put against the price you paid originally or based on the market value now, I am unsure. our head technitian will confirm this soon"

How much can they realistically charge me for this replacement? And if they are going to compare the prices should they not use the price that I paid for the 780 back in July 2014?

Is the 970 not less expensive than the 780 both then and now?
 
Hi and welcome,

to my knowledge, they generally replace with something equal (failing that than something slightly greater) in specifications regardless of the value of the card at the time of purchase. Stops people from abusing their warranty to get free upgrades.
 
se_vietboi said:
Hi and welcome,

to my knowledge, they generally replace with something equal (failing that than something slightly greater) in specifications regardless of the value of the card at the time of purchase. Stops people from abusing their warranty to get free upgrades.
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While technically a superior product, should they not base things purely upon financial value though? And by that I mean not make me pay a fee for it. Given the price it should surely be termed equal or lesser value. It is the card they now use as standard in both the equivalent of of the PC I bought and and machines considerably cheaper, so on that basis alone should it not qualify as a suitable replacement?
 
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with the depreciation of technology expecting a replacement of an old component against todays cost is a bit of an overreach.

it worth seeing what they'll offer but you cant expect the 970 for free...they might have loads of RMA stock of 780s for just this purpose of satisfying the warranty.a 780 might cost them a lot less to provide.

best thing you could do is work out what the 970 is worth to you, so if they do offer you a price, you know wether its worth it.

i would say the reduce noise and temperature and increased performance would be worth quite a bit, more so to you if money is not tight...maybe in order of £100-150, esp if it comes with a new warranty..

not so much justified on the difference in performance but more so if money is not tight, the old technology is worth that bit less to you.

if money is tight then youd be unwise to spend anything for 970, a 780 will see you through for at least another generation.
 
Apart from the 1 gb of extra vram the 970 is no faster ( in General ) than a 780, so tbh if I got a 970 as a replacement for a 780 I would feel a little disappointed if I had to pay for it.
 
What are you options? How much will the 970 cost you and what else could you get?

I had a CM Storm quickfire rapid die on me about 4 times. I asked to try the TK instead and they said that was fine if I pay the ex vat price difference between the TK now and the price of the rapid when I bought it. Was a fair deal IMO.
 
Disco_P said:
What are you options? How much will the 970 cost you and what else could you get?

I had a CM Storm quickfire rapid die on me about 4 times. I asked to try the TK instead and they said that was fine if I pay the ex vat price difference between the TK now and the price of the rapid when I bought it. Was a fair deal IMO.
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Well I just need to see what upgrade price they invent. To repeat what they said though - "Whether the upgrade price will be put against the price you paid originally or based on the market value now, I am unsure. our head technitian will confirm this soon" - they surely can't charge much if they stick to this as there little if any price difference that can work more in their favour than mine as the 780s market value hasn't changed much at all since July.


Also, as they now use the 970 in the equivalent of what I bought from them as well as in much cheaper machines, does that not contribute towards it being a suitable replacement?

I don't wish to sound mean, but there is no way I'll pay more than £25 for something that is technically better but can sell for a lot less money than the broken item it is replacing...

If they went with the difference between the 970's cost now and what I paid for the 780, it would need to be them giving money to me as well as the 970!
 
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SDMilne said:
While technically a superior product, should they not base things purely upon financial value though? And by that I mean not make me pay a fee for it. Given the price it should surely be termed equal or lesser value. It is the card they now use as standard in both the equivalent of of the PC I bought and and machines considerably cheaper, so on that basis alone should it not qualify as a suitable replacement?
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Hypothetically if it was based on current market value and they had no more 780s but current-gen cards at the same value is actually slower, you'd lose out. Hence why I believe and also from RMA experience that price is not a big factor but rather specifications.

There are always exceptions here and there and not every manufacturer handles warranties identically so there's probably no definitive answer to your questions. What brand was your 780? The 970 may qualify as a suitable replacement free of charge if they were to have no 780 remaining but you're just going to have to wait for their reply.
 
The current price of the 780's doesn't really reflect there real value though does it? No one is gonna buy a 780 over a 970 that's cheaper/same price depending on brand. 780 price will drop. Your logic is just nuts to be honest, get real, it is an upgrade.

It comes down to how much will it cost the company to send you a 970 instead of a 780 and charging you that is totally reasonable and in fact would be very generous.
It could and most likely would cost them money as 1) Any 780 stock they have is not gonna sell at the same price as a 970 2) They could send you a 780 (that could potentially not sell) or lose a 970 that most definitely would sell.
 
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phate101101 said:
The current price of the 780's doesn't really reflect there real value though does it? No one is gonna buy a 780 over a 970 that's cheaper/same price depending on brand. 780 price will drop. Your logic is just nuts to be honest, get real, it is an upgrade.

It comes down to how much will it cost the company to send you a 970 instead of a 780 and charging you that is totally reasonable and in fact would be very generous.
It could and most likely would cost them money as 1) Any 780 stock they have is not gonna sell at the same price as a 970 2) They could send you a 780 (that could potentially not sell) and lose a 970 that most definitely would sell.
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+1
 
Hey guys, if I trade in my 10 year old Porsche for this brand new Golf it should be a straight swap right? The Porsche was more expensive after all.
 
Diddums said:
Hey guys, if I trade in my 10 year old Porsche for this brand new Golf it should be a straight swap right? The Porsche was more expensive after all.
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That would work better as an analogy if it was something they sold me in July 2004 and not July 2014. If you want to make it more applicable, perhaps compare it to having last year's model of Porsche develop an unrepairable fault and having that replaced with the new model in addition to paying the car dealer whatever difference in price existed.
 
You are entitled to get another GTX 780 card, and if they cannot give you one, you have the right to claim your money back. The entire original value of the GTX 780 you paid at the time. That is how things work in Denmark at least.
Back in 2011 I had a GTX 580 which after 1½ years use suddenly got defective. The store could not replace the card with one that exactly matched, which was necessary for my 3 way SLi build. So instead I got all my money back for the GTX 580, and then I found another store that had the GTX 580 I needed.
 
How long have you had the card for? Not that it should really make a difference, but I think they'd probably prefer to just give you a replacement 780 which is all you're entitled to really. I can see them charging you enough to not make it worth it for a 970.
 
Someone who seems to know their stuff has suggested that they don't really have much business charging me a penny for the 970 as when I payed for the 780 I paid what a 970 currently costs and the 780 today is the more expensive product.

I imagine in most other areas of retail if you were due a warranty replacement for an item that sells for £50 and you asked for a replacement that sells for £40 instead that the retailer would have much of a problem with it.
 
opethdisciple said:
I think, you should get a 780 back. If they dont have a 780 in stock, then the next card relative to the performance of the 780. So a 970 makes sense.
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If they can't deliver him a GTX 780 he is entitled to a full refund of the original purchase value of the card. At least that's how it works in Denmark.
 
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