Parvum Systems case issue (resolved)

So I take it the photo's and video of the new case aren't gonna be posted here?

Bit of a mistake if you ask me. I'd never even heard of Parvum systems before seeing this thread, so it's good advertising for them if it all turns out well in the end.
 
Well I hope the OP does get a full postage refund, it wasn't his fault that poor quality job was sent to him. I would have felt quite sick unpacking that and discovering those experiences with the build. I accept mistakes happen but being told this doesn't match the quality of other peoples experiences doesn't help the customer with the problem they have in front of them. If they have such a low returns rate then they shouldn't mind reimbursing the customer instead of whinging about it. It will be a lesson well learned to QC things higher in future, especially on this custom side of things. Whatever the cost, it's small in terms of advertising costs and I think the OP should receive some sort of gift for the grief and time it has taken.

Good to hear the replacement is looking good, hope it is everything you wanted when it arrives and look forward to seeing the pics / video comparisons.
 
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Sorry for the delay, we had a bit of a mental time with a huge power cut followed by bank holiday. We are as happy as our customer now. We've also used a new technique with 3mm tinted that we had not used before.

A pretty bad one to let slip from us but VERY happy we could please our customer and end up with a great job. Nobody got hurt, nobody got ripped off and we will live to mod another PC!

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I have to say, i'm disappointed after seeing them pictures...










.. disappointed I don't have my PC in that case! :D:D
 
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