Took my little lad to Game today in Boston, Lincs - he is 9. He has been saving his 'odd job' money for a few weeks now and had 2 x £1 coins and a further £6 in silver and bronze.
3 people serving, however, 2 were pricing up a console a lad wanted to sell to the store. We waited maybe 20mins before been served.
My lad very politely said he has a £7.99 game, he has 2 x £1 coins and the rest is what i have saved up for. The girl serving said she will not serve him and he has to go the bank/post office to change it as she is too busy.
I asked if i counted it for her and put it into £1's would that be ok and she could serve other people while i did that? Nope, but she will call her manager.
Off she toddles and spends 5 minutes on the phone and say's no again, but this time it is her manager saying no (she spent more time on the phone than it would to have counted it )
Anyway, i paid with my card and as the bank/post office was closed (after lunch on a Saturday) i am now stuck with a pocket full of change - ha!
Yes, she did not legally have too accept the cash, but the lad was quite proud of himself saving up, deciding what he wanted to buy and making the purchase himself - only to be shot down. I am an avid gamer, my lad is a future gamer and future customer, but even he said not to worry, we'll buy it online and never come back here again - lol!
Just a vent really as nothing can be done, just wanted to share the experience!
3 people serving, however, 2 were pricing up a console a lad wanted to sell to the store. We waited maybe 20mins before been served.
My lad very politely said he has a £7.99 game, he has 2 x £1 coins and the rest is what i have saved up for. The girl serving said she will not serve him and he has to go the bank/post office to change it as she is too busy.
I asked if i counted it for her and put it into £1's would that be ok and she could serve other people while i did that? Nope, but she will call her manager.
Off she toddles and spends 5 minutes on the phone and say's no again, but this time it is her manager saying no (she spent more time on the phone than it would to have counted it )
Anyway, i paid with my card and as the bank/post office was closed (after lunch on a Saturday) i am now stuck with a pocket full of change - ha!
Yes, she did not legally have too accept the cash, but the lad was quite proud of himself saving up, deciding what he wanted to buy and making the purchase himself - only to be shot down. I am an avid gamer, my lad is a future gamer and future customer, but even he said not to worry, we'll buy it online and never come back here again - lol!
Just a vent really as nothing can be done, just wanted to share the experience!