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Evga 780 Ti - Failed

The Fans will not turn on until the GPU temp reaches 60' (i believe it's 60). Then they should start to ramp up.

It's a feature with the ACX 2 cooler.
 
Awahwah said:
The Fans will not turn on until the GPU temp reaches 60' (i believe it's 60). Then they should start to ramp up.

It's a feature with the ACX 2 cooler.
Click to expand...

The game I was testing on crashed and when i checked the temps they were just dropping down to around 70 ( fans never started turning ).

Anyone else have these cards to confirm?

( I don't think the card is faulty but I was worried hence why I am asking )

After reading it does seem to be something new on the ACX 2.0 coolers, will get back to you guys!
 
Last edited:
All seems to be well :) -

Cards fans kick in at 60C - With no outside help so it was just me panicking! I must say though when you set a normal fan curve they run obscenely cool.

Thanks for putting up with my whineing everyone.
 
Indeed thank you very much EVGA, very smooth customer service! Not one bad thing to say about them!

I recommend for anyone who is looking for a good brand with good customer service/rma service.
 
The new cards started to artifact/get stuck at low clock speeds causing lag..
It never goes above 40C and has a good fan profile so it is not a issue with temps, I guess this is clearly a refurbished card pfft.
 
I have requested another Rma -_-.
I am not paying for it, I posted initially on there forums and no rep would reply or any of the admins it just went ignored for a week.

Put in a support ticket, I don't see it being fair that I am expected to pay for postage this time around.

Pfft
 
They have agreed to organise a courier for me which is great, hopefully the return 980s don't have the same issue eh?

I am seeing a lot of people have issues with the black screening but it appears that evga have fixed the issue and replacement 980s don't seem to be having it anymore so hopefully mine was one of them.

It seemed the 980 FTW were the most susceptible to this problem of crashing/bsod/artifacting.
 
Right so one of the support team told me to open an RMA after which a courier would be arranged to pick up my card this time due to the replacement not working properly.

I have just sent them the reminder email I was asked to send in the support ticket to remind them that the card is to be picked up, I have received a reply from someone else now telling me that they cannot arrange for the card to be picked up and that I am myself to foot the cost for postage AGAIN.

I understand the first time sending in the card and paying for it myself that is perfectly fine, however to receive an unstable replacement that constantly crashes and now I am being told to pay for it myself after being told that it would be handled by the RMA team?

What is going on here? I have seen this happen before and the team have usually handled the cost of returning the replacements so I am genuinely surprised about this.

What a load of horse ****.
 
It's you, you break more GPU's that anyone, ever!

Serious note, you shouldn't have to pay, don't we have EVGA Dominik on the forums? Send him a trust message!
 
JOSH86 said:
It's you, you break more GPU's that anyone, ever!

Serious note, you shouldn't have to pay, don't we have EVGA Dominik on the forums? Send him a trust message!
Click to expand...

Well I made the mistake of going with AMD the last time! I am sure you remember that lmao! 1 DOA card then the second set there was an unstable card. This time I had a 780ti that ended up not working in the long term now the refurbished replacement is not working either.


Yeah well they said they would organise a courier, now some other tech support is telling me that they can't because I did not purchase it within the last 30 days.. I can't keep paying £40 to send them graphics cards, I clearly got a refurb back.

Paying postage this time around is unacceptable there admin team has not even replied to my warranty threads on the forum yet they seem to reply to every other thread.

I am hardly the type to throw insults or get angry when I make posts to enquire about things like RMA so have no idea why there just throwing me about.

Ugh
 
Tell me about it, at least they are replying (eventually) to you though. Asus just ignore me haha

Best of luck with it, hopefully it all pans out.

I'm the same as well in that it seems the people that go all crazy with citizens advice and small court claims and EU laws etc get results.

After 3 emails I'm like Meh.
 
Allnamestaken said:
:mad::mad::mad::mad:This is driving me to drink today!!
Click to expand...

Hi

Sorry for the delay in my reply here it has been a busy few days last week with GTX950 launch. Might not be a huge product for Overclockers but a big part of the market for some.

Please can you email me the details of your case so far and your correspondence with EVGA so I can contact my RMA on Monday and get them to look into your case. I will then ensure a suitable outcome is obtained for you. Please email ([email protected])

Very sorry for the issues you are facing.

Regards
Ben Wilson
 
Ben @ EVGA said:
Hi

Sorry for the delay in my reply here it has been a busy few days last week with GTX950 launch. Might not be a huge product for Overclockers but a big part of the market for some.

Please can you email me the details of your case so far and your correspondence with EVGA so I can contact my RMA on Monday and get them to look into your case. I will then ensure a suitable outcome is obtained for you. Please email ([email protected])

Very sorry for the issues you are facing.

Regards
Ben Wilson
Click to expand...

Hi Ben,

I have sent you an email, just so you know I have not received a tech support reply on the warranty forum for 2 weeks now while they gleefully reply to everyone else.

The tech support handling the RMA is not very helpful either so what ever you can do would be fantastic.

I do appreciate your help.

:)
 
Allnamestaken said:
Hi Ben,

I have sent you an email, just so you know I have not received a tech support reply on the warranty forum for 2 weeks now while they gleefully reply to everyone else.

The tech support handling the RMA is not very helpful either so what ever you can do would be fantastic.

I do appreciate your help.

:)
Click to expand...

Thanks Craig


Onto your case this evening, please can you also advise on our email thread who the person you are dealing with in our tech support department as this does not sound like the EVGA way.

Ben
 
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