not sure what to do now, or do I just accept the loss.
One of the following:
* driving licence, whether or not issued in the United Kingdom (UK) (with or without a photo) - this is preferred because it’s a secure, government-issued document showing both name and address
* a bill issued by your electricity, gas or water supplier, a landline telephone bill, or a council tax bill (current within the last six months) or rates bill (in Northern Ireland only)
* a bank or building society statement
* a passport, whether or not issued in the UK
* a national identity card issued by the government of a state or territory other than the UK
* a debit or credit card issued by a bank or building society
* a police warrant card
* an armed forces identity card
Documents to establish your entitlement to the registration number
One of the following:
* vehicle registration certificate (V5C or V5CNI) - these are the preferred documents
* the new keeper supplement (V5C/2 or V5C/2NI) of the registration certificate
* certificate of entitlement (V750)
* retention document (V778) (not applicable in Northern Ireland)
* vehicle licence renewal form (V11)
* temporary registration certificate (V379) (not applicable in Northern Ireland)
* authorisation certificate (V948) with an official stamp from the Driver and Vehicle Licensing Agency (DVLA), Driver and Vehicle Agency (DVA) or Vehicle and Operator Services Agency (VOSA)
* a letter of authorisation from a fleet operator (including lease or hire company) (not applicable in Northern Ireland) - the letter must quote the document reference number from the registration certificate, not the vehicle identification number
Please send your documents with a copy of this email to: