* Sky Q Thread *

TheHitMan-1973 · 10 Mar 2016 at 15:01

NeilFawcett said:
Ummm... Yes?

Do you mean can existing get the new router, but not the rest of the Sky Q package? If so, I doubt it, but phone them up and ask?

Yes

The price has put me off Sky Q and i would loose me 65% discount

TheHitMan-1973 · 11 Mar 2016 at 14:59

NeilFawcett said:
Ummm... Yes?

Do you mean can existing get the new router, but not the rest of the Sky Q package? If so, I doubt it, but phone them up and ask?

I did ask and they said no :mad:

MissChief · 11 Mar 2016 at 19:58

It will eventually be available, I'm just not sure when.

tom_nieto · 14 Mar 2016 at 19:32

I presume you still require a dish for Sky Q? We can't have one (conservation area) and are pretty much forced to have Virgin. It's not bad currently, but it would be good to have the option!

MissChief · 15 Mar 2016 at 02:45

Yes, dish still required.

HAz · 15 Mar 2016 at 08:01

Does it use your broadband connection then? I can only get 2 meg so won't be much good for me

Entai · 15 Mar 2016 at 09:17

placeholder said:
Yup, that's what I was told.

I pay sky a stupid amount a month (£100+) for the full package and 3 multi room subs. My 2tb box has packed up so I thought it would be a good opportunity to investigate the benefits of Sky Q so gave them a ring. The gist of the conversation I had with their (very nice and polite) customer service rep was :-

My monthly cost would reduce to £88
I had to pay £99 for the equipment (main box and satellite box)
I had to pay £50 for installation
In order to replicate my current package I would have to pay for an extra 2 x £99 satellite boxes.

This brought my total outlay to around £350 in order to save something like £20 per month over an 18 month contract. In order to do this I would only be able to watch live tv on 3 of the 4 boxes at a time and would only have 2tb of total storage instead of what I currently have and would obviously have everything stored in one central location - all things I knew about of course but weighing up against the £350 it was less than attractive.

It was at this point she told me I couldn't have it anyway because my broadband is with BT and they were only giving it to Sky Broadband and/or phone customers. I double checked this by enquiring if my imaginary next door neighbour on the lowest Sky package for a month and a £10 pm broadband deal would be able to get it whilst I with my 20+ years of full price subscription would not. She confirmed that this was the case. She asked me if I would be interested in Sky buying out my current broadband contract so I could switch to them instead - I politely declined.

She then told me I could pay £269 for a replacement 2Tb box.

Seriously tempted to return to my Bein Sports Sub for football and just download everything else!!

Don't forget also that the Sky Q mini boxes do not record, only the main Sky Q Silver box records.

In our house we have three Sky+ HD multi room boxes, one in living room, one in main bedroom, and one in the daughters bedroom. So all record and play independently of each other.

So moving across to Sky Q would be a backwards step for us as with Q only the main box records max of 4 channels, where currently we have the option of recording six channels simultaneously.

davisdavid · 16 Mar 2016 at 11:09

I just received an email from Sky saying Sky Q is now available to non-sky BB customers.

Cosimo · 16 Mar 2016 at 11:27

davisdavid said:
I just received an email from Sky saying Sky Q is now available to non-sky BB customers.

I'm sitting in a queue waiting to purchase.

davisdavid · 16 Mar 2016 at 11:35

Cosimo said:
I'm sitting in a queue waiting to purchase.

I'm in the process of deciding to sell house and move so this has come 6 weeks too late for me at the moment

Cosimo · 16 Mar 2016 at 12:02

Order is in for April 8th.

andrewohare · 16 Mar 2016 at 12:15

ordered this morning delivery 6th April

andicole0 · 16 Mar 2016 at 15:25

Just ordered for 15th April but I am out in the country a bit.
Andi.

Cosimo · 16 Mar 2016 at 16:55

Cosimo said:
Order is in for April 8th.

andrewohare said:
ordered this morning delivery 6th April

Just seen this on the Sky Forum:

Non Sky Broadband customers can only order over the phone for the time being.

The first installs will begin on the 12th of April. I'm aware there are a few who have been provided with an earlier date and we'll be in touch shortly with these individuals to advise further.

Thanks,

Kei
Community Manager

So we may go back a few days.

andrewohare · 16 Mar 2016 at 17:10

Cosimo said:
Just seen this on the Sky Forum:

So we may go back a few days.

Hope not I already booked the time off work!

pugheaven · 16 Mar 2016 at 17:39

Mine's lovely... very good functionality and saving me money every month as well... seems decent at moment...

The one thing that astounds me is, the mini boxes not being 4k... once again Sky goes 95% there then fails! However, bar that, everything I want is there. The only thing I'd say is, 2TB won't be enough... I think they should put 4TB in as standard, sick of this penny pinching... I had to upgrade all my SkyHS boxes to 2tb in the house as the standard ones filled.

Come on guys it's 2016 ffs... just put large discs in for petes sake!

varkanoid · 16 Mar 2016 at 17:58

This is what I got if I go through the upgrade. Probably try and get me to switch to Sky thats why you have to ring up.

Please call to complete your Sky Q purchase
Please call us on 0808 160 1382 to complete your Sky Q purchase if you have broadband with another provider.

varkanoid · 16 Mar 2016 at 17:59

davisdavid said:
I'm in the process of deciding to sell house and move so this has come 6 weeks too late for me at the moment

Yeah but by time you have moved all the niggles will have been sorted and you can see other peoples experiences. Not always good to be a first adopter.

theone8181 · 16 Mar 2016 at 20:49

pugheaven said:
Mine's lovely... very good functionality and saving me money every month as well... seems decent at moment...

The one thing that astounds me is, the mini boxes not being 4k... once again Sky goes 95% there then fails! However, bar that, everything I want is there. The only thing I'd say is, 2TB won't be enough... I think they should put 4TB in as standard, sick of this penny pinching... I had to upgrade all my SkyHS boxes to 2tb in the house as the standard ones filled.

Come on guys it's 2016 ffs... just put large discs in for petes sake!

I've never understood why they are so small, don't the normal HD ones only come with 500 gig or something? HD boxes must almost cost pennies to make.

V F · 17 Mar 2016 at 11:53

theone8181 said:
I've never understood why they are so small, don't the normal HD ones only come with 500 gig or something? HD boxes must almost cost pennies to make.

It effectively becomes 250GB as half of it is reserved for On Demand.

*** Sky Q Thread ***

* Sky Q Thread *