Ebay dispute- DPD screwed up? Need advice

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Diagro said:
he can prove it.

DPDs systems show it as being delivered.
thats proof enough in ebays eyes.
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Ebay will want a signature...the seller cannot provide this so no, he can't prove anything.

"Proof of delivery” is online documentation from a postal company that includes all of the following:


A status of “delivered” (or equivalent in the country to which the item was delivered) and the date of delivery.

The recipient’s address, showing at least the city/county or postcode (or international equivalent).

Signature Confirmation for transactions that total £750 or more.
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That's eBay's seller protection. If the buyer appeals this is an open and close case.
 
You really should have paid for a signature delivery. Ebay will just side with the buyer as undelivered with no signature....

I have had quite valuable purchases from ebay delivered to me and left in the shed... no signature! if i was a nasty person i could easily have got my money returned, i guess a lot of people do!
 
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I hope the buyer used a credit card to pay for the laptop and does a chargeback. Good luck trying to fob off the credit card company when they come after you. What a terrible tight fisted seller!!
 
Well I didn't expect this tale to spin out this way. I've gone from hoping to hear about how the OP won against DPD for failing to get a signature to cynically thinking that the scammer here might not be the buyer.....especially when gleeful talk of double dipping begins.
 
If the protection is as open and shut as saying a signature is required, why have eBay initially sided with the buyer?

I can understands op's position, he's sent the laptop and wants paying for it, but its his attitude towards the buyer who's currently out of pocket that's really disappointing.
 
cyber69 said:
OP soon to be appearing on TV program 'Can't pay we'll take it away' over his CCJ for non-payment of Paypal.
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The likelihood of this happening is pretty much nonexistent. It's very very hard for paypal to actually prove that they are owned any money. This isn't in support of the OP as he's clearly showing himself to be sketchy.

This is about knowing your rights, and typically a company cannot chase you for a debt through the courts that they have created themselves.

Refunding a buyer is completely up to PayPal to do, but with that they are also aware that they themselves are making the choice to refund the buyer and they they might not be able to recover the monies.

Recovery on PayPal's end is near enough always down to the seller actually doing what PayPal asks, which you aren't actually obliged to do. They are a private company and cannot force people to refund monies for a private sale.

So it's as I stated above. PayPal refunds the buyer then tells the seller that they owe money, but because they have technically created this debt, they have a very hard time legally chasing the money. A private company cannot create a debt like this. Sometimes if you're selling on ebay and you get scammed, you've got to be willing to walk away from a PayPal account. The most they do is send you letters unless you've actually defrauded them, which is another matter entirely.
 
JamesJoanne said:
No official answer yet. I am still waiting.

I am not sure about all this bashing regarding the moral merits of my approach.




Even without having paid for insurance?
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Give me the DPD parcel number I will look at it now.
*edit*

No I wont, my laptop is at work and I dont have the vpn for universe on my phone.

I can however look at it in the morning, and satisfy everyones curiosity, if the OP so wishes.
 
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spoffle said:
The likelihood of this happening is pretty much nonexistent. It's very very hard for paypal to actually prove that they are owned any money. This isn't in support of the OP as he's clearly showing himself to be sketchy.

This is about knowing your rights, and typically a company cannot chase you for a debt through the courts that they have created themselves.

Refunding a buyer is completely up to PayPal to do, but with that they are also aware that they themselves are making the choice to refund the buyer and they they might not be able to recover the monies.

Recovery on PayPal's end is near enough always down to the seller actually doing what PayPal asks, which you aren't actually obliged to do. They are a private company and cannot force people to refund monies for a private sale.

So it's as I stated above. PayPal refunds the buyer then tells the seller that they owe money, but because they have technically created this debt, they have a very hard time legally chasing the money. A private company cannot create a debt like this. Sometimes if you're selling on ebay and you get scammed, you've got to be willing to walk away from a PayPal account. The most they do is send you letters unless you've actually defrauded them, which is another matter entirely.
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I think you are speculating rather than knowing this for a fact. If so that's extremely irresponsible advice.
 
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