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Dead gigabite gtx 1080

Your case is tiny for such a hot GPU you have either burnt something out or dislodged the capacitor. Even with AIO you still get heat gather around the back plate region.

Take up GB's kind offer if they cannot repair no-one can!
 
Gigabyte-Gaming said:
Hi Baxter.
We don't void the warranty for fitting aftermarket coolers, unless they are damaged in the process.
So under normal circumstances this would qualify as user damage and the warranty would be void. If it wasn't an outsourced car (not built by Gigabyte) I'm sure our RMA center could attempt a repair but my understanding is that because is it an outsource card the NVIDIA policy is for the card to go back to them.
Send me a private message and I'll start a conversation with our RMA center to look for alternatives to solve your problem.
Click to expand...

So, you don't void warranties void for fitting aftermarket coolers, but if the card dies after fitting an aftermarket cooler you deem it died from damage from fitting the cooler automatically thereby you deem the warranty void?

Is that not, in effect, saying you don't support the installation of aftermarket coolers?
 
I would say its unlikely to just fall off I my self have managed to knock a capacitor off a Gfx card before especially with the custom coolers which offer them no protection.
Hopefully gigabits will help but if not I had my repaired by giving the capacitor to an electrical engineer so he could identify it and he soldered a new one on my old 4870 x2 which lasted another year before I replaced
 
drunkenmaster said:
So, you don't void warranties void for fitting aftermarket coolers, but if the card dies after fitting an aftermarket cooler you deem it died from damage from fitting the cooler automatically thereby you deem the warranty void?

Is that not, in effect, saying you don't support the installation of aftermarket coolers?
Click to expand...

That is not what he says at all.

Physical damage by being clumsy and fitting a aftermarket cooler VS genuine faulty part/fault.
 
The thing is it has been working after install. Is the actual capacitor broken from the solder? Or just bent.

If it was just bent and solder intact it should still work. If it is then it's poor soldering for sure.
 
drunkenmaster said:
So, you don't void warranties void for fitting aftermarket coolers, but if the card dies after fitting an aftermarket cooler you deem it died from damage from fitting the cooler automatically thereby you deem the warranty void?

Is that not, in effect, saying you don't support the installation of aftermarket coolers?
Click to expand...

If you snapped the pci-e connector of a graphics card due to clumsy installation you would not (likely) be able to rma it (especially it if honest) That doesn't mean that a warranty is void if you install a graphics card in a computer! All insurance and warranties have clauses that the end user most exercise reasonable care themselves and unless it clearly states it covers accidental damage then assume you have to look after your stuff with a pretty good degree of caution.
 

If it's the same card as the one in the Youtube video, then to me the capacitor looks like it's been lifted up and come away from the solder pads. In the process, it may have also lifted or torn some traces.

I'd send it to Gigabyte for RMA. If they repair it, then you're happy. Otherwise just get the card back and try a PCB repair service.
 
stulid said:
That is not what he says at all.

Physical damage by being clumsy and fitting a aftermarket cooler VS genuine faulty part/fault.
Click to expand...

Except the guy specifically said it worked for quite a while after the install and to him it looks like a poorly soldered capacitor has come loose. If Gigabyte automatically decide any and all faults can be passed off as blame for damage while installing.... then that is what I took from it.

He appeared to decide in one instant that this wasn't original damage but done during install. But if they decide that from one picture then it sounds to me like if a card breaks that will be their default stance.

Resistor blows on an unmodified card, well the resistor was bad, resistor blows on a card which had the cooler removed... oh well the customer must have hit it during installation of new cooler so it's customer damage, warranty void.

It's his response which worried me, the automatic assumption it was damage on the OPs part. He literally said under normal circumstances this would qualify as user damage... thus voiding the warranty. He has no basis to make that claim and looked to me like they will automatically place blame on user damage if anything breaks after a cooler has been changed.
 
i would post another photo, but its at my local pcb repair company, who is putting a new cap on, and checking the traces
but you can clearly see that the arms which were meant to be soldered on, was just sitting ontop of some solder!

iv just watched the video, you can see the **** poor attempt at fitting the same cap on that video 6min 20 seconds of the video, you can see them just sitting ontop of the solder!
im not going to RMA it, due to they will just say its damaged, i already have a new 1080 on its way! if the new cap works for the repair, ill just watercooled SLI it lol
ill report back tomorrow on what the pcb place says!

im just a little worried why it instantly shot up to over 100degrees, im just hoping that it did some for of emergency shutdown to stop it frying!
 
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drunkenmaster said:
Except the guy specifically said it worked for quite a while after the install and to him it looks like a poorly soldered capacitor has come loose. If Gigabyte automatically decide any and all faults can be passed off as blame for damage while installing.... then that is what I took from it.

He appeared to decide in one instant that this wasn't original damage but done during install. But if they decide that from one picture then it sounds to me like if a card breaks that will be their default stance.

Resistor blows on an unmodified card, well the resistor was bad, resistor blows on a card which had the cooler removed... oh well the customer must have hit it during installation of new cooler so it's customer damage, warranty void.

It's his response which worried me, the automatic assumption it was damage on the OPs part. He literally said under normal circumstances this would qualify as user damage... thus voiding the warranty. He has no basis to make that claim and looked to me like they will automatically place blame on user damage if anything breaks after a cooler has been changed.
Click to expand...

Would need some proof that he has used for ages, could have just as easily fitted and damaged it and then noticed the cap and made this thread all in a day.

His bases for making the claim is that the OP has fitted the AIO and now there is physical damage to the card.

And the resistor hasn't blown as I see no burn marks or discoloration, its literally come away at one side.
 
stulid said:
Would need some proof that he has used for ages, could have just as easily fitted and damaged it and then noticed the cap and made this thread all in a day.

His bases for making the claim is that the OP has fitted the AIO and now there is physical damage to the card.

And the resistor hasn't blown as I see no burn marks or discoloration, its literally come away at one side.
Click to expand...

I didn't say a resistor had blown, that was an example and it's as you're saying now. If you've removed the cooler you need proof that the card had existing damage or developed a fault, and how would you have such proof?

I don't see how you can say we support removing a cooler, but instantly the burden of proof for any failure moves completely onto the end user which becomes entirely unreasonable... in effect if the stock cooler is on and there is damage or a failed part the assumption is the user didn't do it. If the cooler was removed and there was damage the assumption is the user did it and warranty is void.... which pretty much means warranty is void if you remove the cooler.
 
the overheat,

i had the cooler on for a week, decided to run valley, the temps shot up 1/2 way through, cooler is still ok, and the card shut down, up on removing the cooler the cap was hanging off!

iv had a phone call from the company, they have fitted a new cap, and two burnt out vram chips,
tested all work fine

total cost £91 inc VAT!


i must have jammed a screwdriver through the VRAM too, whist fitting the cooler! (wonder if RMA would say that too lol)
 
general baxter said:
the overheat,

i had the cooler on for a week, decided to run valley, the temps shot up 1/2 way through, cooler is still ok, and the card shut down, up on removing the cooler the cap was hanging off!

iv had a phone call from the company, they have fitted a new cap, and two burnt out vram chips,
tested all work fine

total cost £91 inc VAT!


i must have jammed a screwdriver through the VRAM too, whist fitting the cooler! (wonder if RMA would say that too lol)
Click to expand...

Wait a sec, the card was running for a week then went kaput. How on earth did it run with damaged VRAM chips? The solder they use on commercial PBC is lead free and has quite a bit higher molten temp than leaded, even so I doubt the board would get hot enough to desolder stuff.

Also the PCB firm just happened to have the correct speed/timing ICs in stock...

Too much don't add up :p
 
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