Ebay dispute- DPD screwed up? Need advice

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Incompetent selfish sellers like you are what gives eBay a bad name.
Luckily for the more experienced of us you stick out like an erect nipple (high value product very low postage?!? Yeah this person knows what they are doing!!:rolleyes: )
I do feel sorry for the less cynical and experienced buyers though, getting stung by incompetent and borderline scammers like yourself can't be pleasant especially when we are talking this amount of money :mad:

Hopefully justice will prevail and the buyer will either get his laptop or all the money back that he paid in good faith!

Your behavior since getting the money back is pretty disgusting tbh, hopefully one day you will have the pleasure of being on the receiving end, perhaps then you might be able to empathize!!
I'm alright jack, pull up the ladder :rolleyes:
 
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I agree with everyone else here. You can't automatically assume that the buyer was out to scam you. I even had Amazon themselves leave a £300 quid monitor outside the front door of my house and that was back when they used a signature service... anyone could have taken it.
 
Adam said:
I think you are speculating rather than knowing this for a fact. If so that's extremely irresponsible advice.
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You're speculating that I'm speculating. I'm actually speaking from experience. I've had to walk away from PayPal accounts due to what I've described above. They simply won't try and take you to court for a debt that they have created.
 
Adam said:
All this rubbish about withdrawing your PayPal balance ultimately means that ebay will side with the buyer, put you in a negative balance and they will chase you for it.
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How little you know. If the buyer makes an appeal and wins I will owe the money to EBAY not PAYPAL. Nothing will happen to my paypal account. Just I won't be able to use my ebay until I pay the debt. Which I won't.

omnomnom said:
Ebay will want a signature...the seller cannot provide this so no, he can't prove anything.
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As said before 2 ebay customer support representatives sided with me. Why?

Yes I don't have signature but the buyer doesn't know that and won't be mentioned in his appeal. It is likely ebay will side again with me.

Diagro said:
Yes

Driver negligence isn't something insurance is made for.

When it comes to Parcel2Go, any negligence of the people they hire is their problem. After all they are only a middle man.

They started with the stance that i should have bought insurance, and as soon as i provided proof of the driver being at fault they just paid out.
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Any chance you can give me your email or something? I am interested to know how you handled this so I can do the same. They told me on their live chat that driver's negligence is taken as "lost" package by them. How long ago was this?


I say again. I ain't no scammer, HOWEVER I cannot know the truth of what actually has happened so why should I assume the less likely scenario and not actually try for a double dip?
I have been on the receiving end myself a few times and its tough. Such is life, a jungle. It was once said by a famous man in the 1940's and I rephrase a little bit, that at times of war and disputes involving considerable amounts of money, it is not right that matters but victory.
 
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Kuros said:
I agree with everyone else here. You can't automatically assume that the buyer was out to scam you. I even had Amazon themselves leave a £300 quid monitor outside the front door of my house and that was back when they used a signature service... anyone could have taken it.
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Yep, Amazon left a parcel next door...occupied by students who left it a week before letting me know.
 
JamesJoanne said:
How little you know. If the buyer makes an appeal and wins I will owe the money to EBAY not PAYPAL. Nothing will happen to my paypal account. Just I won't be able to use my ebay until I pay the debt. Which I won't.



As said before 2 ebay customer support representatives sided with me. Why?

Yes I don't have signature but the buyer doesn't know that and won't be mentioned in his appeal. It is likely ebay will side again with me.



Any chance you can give me your email or something? I am interested to know how you handled this so I can do the same. They told me on their live chat that driver's negligence is taken as "lost" package by them. How long ago was this?


I say again. I ain't no scammer, HOWEVER I cannot know the truth of what actually has happened so why should I assume the less likely scenario and not actually try for a double dip?
I have been on the receiving end myself a few times and its tough. Such is life, a jungle. It was once said by a famous man in the 1940's and I rephrase a little bit, that at times of war and disputes involving considerable amounts of money, it is not right that matters but victory.
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Question, if you are successful in securing your 'double dip' would you refund the buyer who is out the price of a laptop and apparently without said laptop?
 
Thekwango said:
Question, if you are successful in securing your 'double dip' would you refund the buyer who is out the price of a laptop and apparently without said laptop?
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Yup, then surely though with hesitation and concern he might actually have the laptop already and of course only in the instance he wins an appeal. He has a feedback of 24 with many cheap items bought so allow me to have concerns.
 
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spoffle said:
The likelihood of this happening is pretty much nonexistent. It's very very hard for paypal to actually prove that they are owned any money. This isn't in support of the OP as he's clearly showing himself to be sketchy.

This is about knowing your rights, and typically a company cannot chase you for a debt through the courts that they have created themselves.

Refunding a buyer is completely up to PayPal to do, but with that they are also aware that they themselves are making the choice to refund the buyer and they they might not be able to recover the monies.

Recovery on PayPal's end is near enough always down to the seller actually doing what PayPal asks, which you aren't actually obliged to do. They are a private company and cannot force people to refund monies for a private sale.

So it's as I stated above. PayPal refunds the buyer then tells the seller that they owe money, but because they have technically created this debt, they have a very hard time legally chasing the money. A private company cannot create a debt like this. Sometimes if you're selling on ebay and you get scammed, you've got to be willing to walk away from a PayPal account. The most they do is send you letters unless you've actually defrauded them, which is another matter entirely.
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If we could get a judicial ruling on this we could all tell Paypal to 'do one' safely knowing they have no legal recourse.

Anyone want to take them to the high court for a test case?
 
JamesJoanne said:
Yup, then surely though with hesitation and concern he might actually have the laptop already and of course only in the instance he wins an appeal. He has a feedback of 24 with many cheap items bought so allow me to have concerns.
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I'd never sell an expensive item to anyone below 50 feedback and without a satisfactory type of feedback.

Ie sales + purchases of certain items ranging from cheap to possibly more expensive.

I just cancel peoples bids and block them if I dislike anything that I see or it raises a red flag. A guy with 24 feedback and a bunch of cheap items would be one of those red flags.
 
I had a thought about couriers insurance covers last night after read this thread. I been used Parcel2Go twice and Inpost once send 3 parcels with value up to £50 each but I choose not to pay insurance so all 3 parcels delivered successful. I wondered what couriers insurance cover cost for item value up to £500 and £1000? I googled and made a good list of couriers below:

p4d.co.uk

£25-50 - included
£100 - £2
£250 - £5
£500 - £10
£750 - £15
£1000 - £25

Parcel2go.com / inpost.co.uk

£20 - included
£100 - £5
£250 - £12.50
£500 - £25
£750 - £37.50
£1000 - £50

Interparcel.com

£25 - included
£100 - £2
£250 - £5
£500 - £10
£750 - £15
£1000 - £20

Parcelhero.com

£50 - included
£100 - £4.50
£250 - £4.50
£500 - £9
£750 - £14
£1000 - £19

ipostparcels.com

£25 - included
£100 - £3
£250 - £4
£500 - £7
£750 - £7
£1000 - £7

collectplus.co.uk

£50 - included
£100 - £2
£150 - £3
£300 - £5

Yodel.co.uk

£20 - included
£100 - £4
£250 - £11.50
£500 - £24
£750 - £36.50
£1000 - £49

myhermes.co.uk

£25 - included
£100 - £1.20
£250 - £4.80

http://www.ebay.co.uk/spw/argos.html

£25 - included
£500 - £1

I will switch to P4D for sent parcel with value up to £200 next week. If I sent laptop worth £750 then I would use ipostparcels.com for up to £1000 cover for just £7 which is fantastic deal. I would absolutely use Argos ebay drop off when it expand to every store in the UK in nearly future after successful trial, up to £500 cover for just £1. :D

You should avoid royal mail, parcel force, parcel2go, inpost and yodel for parcels over 2KG or value over £250, absolutely disgraceful prices they asked for.
 
Just so you know some of P4Ds cheaper 2-3 and next working day services are actually MyHermes. They used to use Yodel too but I'm not sure if they do anymore. They are not very transparent about which couriers they use for what services which is why I no longer use them.

I exclusively use DPD Pick Up now booked through Parcel Monkey. The basic rate seems to be £7.14 with £20 free cover. Extra cover:

£0.29 for £50
£1.29 for £100
£3.49 for £250
£8.99 for £500
£19.99 for £1000

But with more options for every value going up in increments of £25.
 
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cyber69 said:
If we could get a judicial ruling on this we could all tell Paypal to 'do one' safely knowing they have no legal recourse.

Anyone want to take them to the high court for a test case?
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Hey, I've had to walk away from more than 1 PayPal account before and they've done nothing more than send me annoying letters.
 
spoffle said:
You're speculating that I'm speculating. I'm actually speaking from experience. I've had to walk away from PayPal accounts due to what I've described above. They simply won't try and take you to court for a debt that they have created.
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I am because I don't believe a company like PayPal would allow such an easily exploitable loophole to exist. You could quite easily set something up between friends to defraud them!

JamesJoanne said:
How little you know. If the buyer makes an appeal and wins I will owe the money to EBAY not PAYPAL. Nothing will happen to my paypal account. Just I won't be able to use my ebay until I pay the debt. Which I won't.
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Wait, you do know that eBay is the auction website and PayPal handles the payment right? You list your item on eBay and PayPal ensures you receive the money from the buyer. You will owe the money to PayPal.

Should someone with such a flawed understanding even be using these websites?!
 
Adam said:
Wait, you do know that eBay is the auction website and PayPal handles the payment right? You list your item on eBay and PayPal ensures you receive the money from the buyer. You will owe the money to PayPal.
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You are kind of No personal attacks, aren't ya?

I have "ditched&switched" a few times on ebay. Ebay and PP are two separate companies. Ebay will refund the buyer based on THEIR T&C's NOT paypal. The company Ebay will
do the refund. My paypal account will be fine. This is NOT a paypal issue regardless of paying being used as money transmitter. Been there done that dog. If a charge back comes then of course that's another thing.
 
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