Had a weird night last night... was solo queuing because none of my normal friends were on to play, and got put into a game on Ilios, no groups on either side just randoms. To my surprise when I said "Hello! Anybody else got a mic?" 3 other people replied for once!! Not only that but they were reasonable, not salty, and we were communicating great; making call-outs, discussing strategies, people were willing to switch and go with the team's decisions...
Well, except for one of the other (non voice) players on the team. "Deadbeef" was his name. He had picked Torbjorn, and we initially queried it (not nastily, more of a "I'm not too sure about Torb for this map, but go for it if you think you've got a good plan") No response... Unfortunately he wasn't doing very good either - not only did the other team not have any heroes that the turret was effective against, he just seemed to be putting it in silly places and not really shooting himself or dropping armor...
We won the first round still though... but the 2nd we lost narrowly (both teams 99%) and the third wasn't going very well. We tried to ask him again to switch, as it seemed with one more proper DPS hero we'd probably be able to turn things around. Still no response. We get to the third game (match point for them), the rest of us still playing our hardest and trying to stay positive, until halfway through the match that same player switches to Mei and starts ice-walling us into spawn...
Pretty infuriating! By chance when I re-queued I ended up in another game with the other 3 guys which went much better; have since added each other in case we can play again sometime - the game really transforms when you get players who are willing to communicate properly etc.
TL;DR Got trolled by some jerk, but met some players with good attitudes