*** The Samsung Galaxy Note 7 Thread ***

Ok so i am a little confused, CPW tell me to ring Samsung, Samsung numbers tells me to email, email tells me that my carrier will sort it.

So at this point, do I just wait now for CPW/EE? I'm not really sure
 
McDaniel said:
Ok so i am a little confused, CPW tell me to ring Samsung, Samsung numbers tells me to email, email tells me that my carrier will sort it.

So at this point, do I just wait now for CPW/EE? I'm not really sure
Click to expand...

CPW, not Samsung will be arranging your exchange. I went into CPW today to sort my order out and to arrange the replacement and was told it will be weeks before CPW have the phone in stock to exchange but they're happy to do it once they have them.
 
BaZ87 said:
CPW, not Samsung will be arranging your exchange. I went into CPW today to sort my order out and to arrange the replacement and was told it will be weeks before CPW have the phone in stock to exchange but they're happy to do it once they have them.
Click to expand...

So I'll wait a few weeks and see if they contact me and for stock to materialise
 
MY GOD how bad are THREE I'm on the phone with them now as I received a text to say call the dedicated team to arrange to get a replacement note 7 and they said we cant do that what a pile of poo three customer service are GGRRR
 
delpy8 said:
MY GOD how bad are THREE I'm on the phone with them now as I received a text to say call the dedicated team to arrange to get a replacement note 7 and they said we cant do that what a pile of poo three customer service are GGRRR
Click to expand...

Your not the 1st and definitely wont be the last to say that :(
 
Well I just got two months free with Three for my inconvenience after been given the run around and the wrong information IM now going get a call from three in the next two weeks to arrange to collect a new handset from a three store and do my swap then

I NEED A DRINK AFTER THIS LOL
 
delpy8 said:
Well I just got two months free with Three for my inconvenience after been given the run around and the wrong information IM now going get a call from three in the next two weeks to arrange to collect a new handset from a three store and do my swap then

I NEED A DRINK AFTER THIS LOL
Click to expand...

Well done :p
 
Just had text from Three saying my handset will be out for delivery from 30 Sep which is 17 days past when it was supposed to be out.....and only 1 week after when I would gave been able to pick it up, so is not that bad for me really
 
Just got email from Samsung for my replacement
Also On the Expansys website

2FWktUO.jpg
 
Last edited:
You must log in or register to reply here.
Back
Top Bottom