Poll: VW ragged my Golf R

[Deleted member 651465]

I'd have a word with the dealer.

Tbh I'd go in with the angle that I could let it blow over if the next service was on the house and the guy gets a warning (but no more). Phrase it like I'm doing them a favour by not reporting him to police or taking it further with VW.

The fact that you haven't done anything is a bit strange though. When did you notice the footage?

 

[Rainagul]

I'd have a word with the dealer.

Tbh I'd go in with the angle that I could let it blow over if the next service was on the house and the guy gets a warning (but no more). Phrase it like I'm doing them a favour by not reporting him to police or taking it further with VW.

The fact that you haven't done anything is a bit strange though. When did you notice the footage?

Can you be anymore petty?

Guys whilst we are at it, I'll report to the BBC. Nationwide news must be alerted to this dangerous driver!

 

[Deleted member 651465]

Can you be anymore petty?

Guys whilst we are at it, I'll report to the BBC. Nationwide news must be alerted to this dangerous driver!

Better? I was saying I would "phrase" it like that, so they believe that I'm not out to cause a fuss and that I'm willing to solve it amicably.

Of course, dive right in with the misinterpretation. Plenty of others have voiced the same opinion, so I'm not sure why you've singled me out here. Did you read the whole thread before commenting?

 

[Lustral]

Also untaxed as of 1 Sept

And the dashcam video is on the 8th Sept .... OP do you , or dont you report that the Fiesta is untaxed ...

 

[Adam]

Can you be anymore petty?

Guys whilst we are at it, I'll report to the BBC. Nationwide news must be alerted to this dangerous driver!

You are completely missing the point. Anyone who reviews footage of their car being driven like this by a main dealer would be angry.

1) Was the drive actually necessary?
2) Why was he speeding?
3) Why was he driving aggressively?

The fact is that you expect a better service from VW. It's completely unprofessional and could caused a great deal of issues if he didn't have the dashcam footage and was caught speeding etc by a speed camera. I don't think the mechanic needs to be fired, but he should not be driving like that in a customer's car.

 

[Housey]

That is why I've not said anything: I don't want the guy to lose his job. Even if I have a word with the manager it's then out of my hands and he may sack him.

As I said before, the event happened on 8th September and I've not done anything since and wasn't intending to. I just thought I'd ask opinion on here in case I was letting him off lightly.

To be fair he didn't do anything that would damage the car, it was not really a hard drive at all. The issue I would have was the speeding and racing another car and I would mention it. I would not expect this to get him sacked but I think it needs bringing up.

 

[MooMoo444]

I'd have a word with the dealer.

Tbh I'd go in with the angle that I could let it blow over if the next service was on the house and the guy gets a warning (but no more). Phrase it like I'm doing them a favour by not reporting him to police or taking it further with VW.

The fact that you haven't done anything is a bit strange though. When did you notice the footage?

Don't know why you're getting flak for this. I think you are spot on.

Bottom line is, the garage has lost their trust with you. They should have to renew the faith by way of investigating and offering you something as compensation for the risk involved and the abuse of the mechanics position.

 

[IC3]

Never mind...

 

[Logsi]

Checked the dash cam and the guy has driven it to the garage in a spirited manner and there is one interesting part where he races a fiesta st getting up to 78 in a 40.

Was a pre-facelift Fiesta Zetec S with all of 118bhp!

I'd probably kick up stink to be honest. It's a blatant joyride and that tailgating probably stone chipped your car.

 

[Skillmister]

So many people missing the point.

No he might not have been literally ragging it or even doing anything much more than OP might do with his own car. But the key there is that it is OP's car to do with what he likes, not the VW employee's car. I'd definitely be raising it with the dealer.

 

[LoadsaMoney]

So many people missing the point.

No he might not have been literally ragging it or even doing anything much more than OP might do with his own car. But the key there is that it is OP's car to do with what he likes, not the VW employee's car. I'd definitely be raising it with the dealer.

Same, he might be doing it all the time, and a lot worse.

 

[Rainagul]

Better? I was saying I would "phrase" it like that, so they believe that I'm not out to cause a fuss and that I'm willing to solve it amicably.

Of course, dive right in with the misinterpretation. Plenty of others have voiced the same opinion, so I'm not sure why you've singled me out here. Did you read the whole thread before commenting?

I'm not going to get back through the whole thread to comment on each one, you are the most recent however.

There is no misinterpretation. You are suggesting that you will employ a passive aggressive strategy to get your way. It's not enough to just bring it to the dealership's attention, but then you want to haggle in a free service as well, otherwise you will take it higher? That's pretty petty to me.

But then we probably disagree on the idea that the driver did anything terrible in the first place.

I guess I just have a different opinion to most people, but I don't see the issue with what the guy did for the 10 seconds that he put the car through it's paces (it's a performance spec car, what do you expect?)

At the end of the day, if he screwed up and crashed or damaged to car, it's covered by the dealership and VW insurance anyway.

 

[Gibbo]

The first squirt of the throttle seems fine to me, enters a national speed limit, puts his foot down and then backs off, the fact the limit drops to a 50 is pretty irrelevent, wide clear road, perfectly safe irrelevant of the limit in place.

Chasing the Fiesta however is pretty naughty, though he was not strictly racing he did pursue it for a bit and in a customers car, could have got stone chipped etc. so that is pretty un-called for.

In fairness it seems well driven, chasing the Fiesta is childish but by no means is he driving it without due care and attention or recklessly he just squirted the throttle a couple of times in a car that is powerful and very sure footed.

I'd maybe mention it to the dealership in a light hearted way but I would most definetely not be reporting the guy to the police, jesus its not like he has raped your daughter or fed rat poison to your pet dog, he meant no harm and I am sure a word with the dealership who then will have a word with him, maybe issue an warning will be punishment enough.

 

[HummuH1]

The first squirt of the throttle seems fine to me, enters a national speed limit, puts his foot down and then backs off, the fact the limit drops to a 50 is pretty irrelevent, wide clear road, perfectly safe irrelevant of the limit in place.

Chasing the Fiesta however is pretty naughty, though he was not strictly racing he did pursue it for a bit and in a customers car, could have got stone chipped etc. so that is pretty un-called for.

In fairness it seems well driven, chasing the Fiesta is childish but by no means is he driving it without due care and attention or recklessly he just squirted the throttle a couple of times in a car that is powerful and very sure footed.

I'd maybe mention it to the dealership in a light hearted way but I would most definetely not be reporting the guy to the police, jesus its not like he has raped your daughter or fed rat poison to your pet dog, he meant no harm and I am sure a word with the dealership who then will have a word with him, maybe issue an warning will be punishment enough.

^^ Pretty much this.

Have a cup of tea and move on with your life. Not worth stressing over and you've got video proof if anything were to come of it.

 

[Deleted member 651465]

I'm not going to get back through the whole thread to comment on each one, you are the most recent however.

There is no misinterpretation. You are suggesting that you will employ a passive aggressive strategy to get your way. It's not enough to just bring it to the dealership's attention, but then you want to haggle in a free service as well, otherwise you will take it higher? That's pretty petty to me.

But then we probably disagree on the idea that the driver did anything terrible in the first place.

I guess I just have a different opinion to most people, but I don't see the issue with what the guy did for the 10 seconds that he put the car through it's paces (it's a performance spec car, what do you expect?)

At the end of the day, if he screwed up and crashed or damaged to car, it's covered by the dealership and VW insurance anyway.

I never said I would take it higher... you misinterpreted that.

My stance would be to go in to have a word with the dealer and phrase it like "I want this to be dealt with amicably, I don't want to take it higher but I find this unacceptable... what can you do?". A free service is something they could easily swing and would help restore my faith in them. What would you suggest they offer?

As it happens I think it's relatively minor what the driver did, although it did have the potential to cause issues for the OP which is why I'd be inclined to raise it. Imagine he got flashed by a GATSO or spotted by a mobile van.. even with the dashcam footage, that's hassle the OP could do without. Without the footage? Even more hassle.

To be clear: your stance is "so long as they don't crash, then it's fine because insurance"? no harm, no foul? the potential is there, so worth pursuing IMO

 

[Rainagul]

I never said I would take it higher... you misinterpreted that.

"Phrase it like I'm doing them a favour by not reporting him to police or taking it further with VW."

That's a low level threat, passive aggressive. PETTY

"I want this to be dealt with amicably, I don't want to take it higher but I find this unacceptable... what can you do?"

Immediately you are on the offensive, why? If you want to be amicable about it then try not putting the dealership straight onto the firing line from the get go.

Here's how this conversation should go:

a) Hey dealer, check out what your employee did.
b) Oh OP that is terrible and very unprofessional. Thank you for bringing this to my attention.
a) No problem, at the end of the day it's pretty minor but I thought you should know.
b) Thank you, hey as we value you as a customer let's make your next service free

Of course this relies on your dealership having a sense of customer service.

To be clear: your stance is "so long as they don't crash, then it's fine because insurance"?

My stance is: Discussing this situation, after analyzing the video footage I don't find the 10 seconds of the driver putting his foot down the end of the world. However, in another reality where he bins it during those 10 seconds, at least the OP is going to be covered by VW insurance so it's not the end of the world.

 

[Maccapacca]

I think I'd move on, nothing happened, no one was hurt.

You don't want some irate mechanic gunning for you when he's been sacked.

 

[ScottyJKB]

I wouldn't even bother, the dash cam has the dates and times on it. So if anything does happen then you have proof.

He gave it a little nudge, but the driving looked very safe regardless.

Pretty much.

The guy's a knob for doing this in a customer's car, however it's just not worth the stress of contacting VW/Police unless you get a ticket in the post.

I'm assuming he picked the car up from your house? If he got wind that you are the one that reported him he might come visit your car once more... Not worth it.

 

[Deleted member 651465]

"Phrase it like I'm doing them a favour by not reporting him to police or taking it further with VW."

That's a low level threat, passive aggressive. PETTY

No it's not. It depends how you word it, but if you make it clear that you don't want to make a mountain out of a molehill and want it dealt with locally then they will be more inclined to help. I think you're saying the same thing in your conversation below, albeit worded differently tbh.

Immediately you are on the offensive, why? If you want to be amicable about it then try not putting the dealership straight onto the firing line from the get go.

Here's how this conversation should go:

a) Hey dealer, check out what your employee did.
b) Oh OP that is terrible and very unprofessional. Thank you for bringing this to my attention.
a) No problem, at the end of the day it's pretty minor but I thought you should know.
b) Thank you, hey as we value you as a customer let's make your next service free

Of course this relies on your dealership having a sense of customer service.

I agree, and this is probably how I'd word it but why not raise it to their attention and ask for a solution? Some people would simply raise it and be surprised that the garage offers nothing more than a "we'll speak to the chap kthnxbye".

My stance is: Discussing this situation, after analyzing the video footage I don't find the 10 seconds of the driver putting his foot down the end of the world. However, in another reality where he bins it during those 10 seconds, at least the OP is going to be covered by VW insurance so it's not the end of the world.

Neither do I. Many other posters have also said as much... however, he's got footage of his car being used illegally which may have caused him issues. If he has a quiet word then it's less likely to happen again and could prevent issues for himself or others in future. Yes, it'll be covered by VW insurance but what if he had binned it? He's without a car whilst it's sorted, faffing with a courtesy car while the garage and VW come up with a solution, potentially dealing with refuting NIP points and generally being messed around because he chose not to act on the evidence at hand.

Fair enough if you wouldn't report it to the garage, but I object to your initial comment about reporting it to the police. I was implying he should have a quiet word and NOT take it further... some posters in here ARE saying to take it further. Your beef is with them

 

[geekman]

All the people saying he should just have a quiet word with the manager don't seem to realise how modern businesses work. This isn't some backstreet garage where they're all mates: a main dealer will almost certainly take it very seriously and demand to see the footage, at which point the driver will be in serious trouble.

He didn't do anything dangerous, he didn't damage the car, no speeding tickets were issued, so just leave the guy alone.