I don't see what is "not being sensible" about contracting out a builder to renovate your kitchen and entrusting them to take your rubbish away

That's like, the most normal and common thing in the world! Like I've said, a guy turned up when she was expecting a guy to turn up and take away the rubbish

As said above I suspect most people here have never even thought about checking into a licence to remove waste or whatever it's called.
I don't actually know, but would it have helped? Her rubbish was still dumped, in the council's mind she is guilty. The law around this is so flawed it's not even funny.