I wonder how this will all shake down.
Assuming its all tenant fees being excluded, then landlords will start to get a bit pissy if they are charged fees for poor tenants who fail vetting.
Personally i think the tenants should be charged, but restrict by law the fees to actual costs plus a fixed amount for providing the service.
Its not a lot at the end of the day, mainly just checking some figures, writing a few letters, running a credit check. Maybe something like actual costs plus £75, £100 in London.
Actual costs being limited to outside specialists, so credit check fees is about all I could see they actually incur.
What actually are they doing to justify the £75?
There are plenty of organisations which do all of the checking themselves, income/references/credit check etc. who charge a lot less than that.
I agree the tenant should potentially pay for those checks - purely to avoid them wasting the time/money of the landlord/agent when it's obvious they aren't going to get the property, but I don't see why the agency should get a penny from the potential tenant, for essentially just acting as a referral for the referencing agency.
The landlord pays the agency for marketing and to get a tenant in, by charging the tenant as well they are basically getting paid twice for the same "work".