Soldato
- Joined
- 12 Sep 2012
- Posts
- 11,698
- Location
- Surrey
I have no issue with shops charging more for card, a cash machine is never too far away and because the company work for is a worldpay and 123send customer, i understand the gripes of terminals.
There isn't just the fixed transaction fee or the percentage fee to deal with but the terminal rental, the time taken to fill out the stupid PCI compliance reports you need to send in regularly and the cost of external independent auditors if the merchant account company require you to have them. Don't fill things out exactly how they wish? They slap you with a 'non compliant' charge
Don't want to pay for crappy old terminals that are a bit on the dodgy side? You can buy them outright but then you have to be responsible for their support and then you still have to pay for all the merchant charges anyway.
If you have a terminal virtual on a website or in a shop and fraudulent transactions take place and are reported, you not only lose the money as well as the stock but recently they have introduced a 'charge-back fee' of £20 and although fraud chasing companies may claim a tiny fraction back for the companies, most losses are on the company.
Then tiny fees for every transaction you authorise
None of our shops/websites charge a transaction fee but obviously the costs of owning terminal are factored into the business in one way or another.
You think charging 50p for a transaction is despicable on the user end? You should see what hoops companies are made to jump through and all the BS added charges there are just for owning and using a terminal.
Takeaways and corner-shops will still continue to charge you more. There is nothing stopping them from just typing in whatever number they wish. At the end of the day, it is your choice to shop there.
There isn't just the fixed transaction fee or the percentage fee to deal with but the terminal rental, the time taken to fill out the stupid PCI compliance reports you need to send in regularly and the cost of external independent auditors if the merchant account company require you to have them. Don't fill things out exactly how they wish? They slap you with a 'non compliant' charge
Don't want to pay for crappy old terminals that are a bit on the dodgy side? You can buy them outright but then you have to be responsible for their support and then you still have to pay for all the merchant charges anyway.
If you have a terminal virtual on a website or in a shop and fraudulent transactions take place and are reported, you not only lose the money as well as the stock but recently they have introduced a 'charge-back fee' of £20 and although fraud chasing companies may claim a tiny fraction back for the companies, most losses are on the company.
Then tiny fees for every transaction you authorise
None of our shops/websites charge a transaction fee but obviously the costs of owning terminal are factored into the business in one way or another.
You think charging 50p for a transaction is despicable on the user end? You should see what hoops companies are made to jump through and all the BS added charges there are just for owning and using a terminal.
Takeaways and corner-shops will still continue to charge you more. There is nothing stopping them from just typing in whatever number they wish. At the end of the day, it is your choice to shop there.
Last edited: