Virgin Media Discussion Thread

Merlin5 · 5 Dec 2017 at 20:53

Hey guys, my bills are horribly expensive now and getting unaffordable. £41 now for just internet, I don't have any packages, no landline or virgin tv. It's been increasing quite regularly and quite fast and doesn't seem that long ago when it was still around £25. I don't see them stopping and I've no doubt they'll increase it again soon. It's all very well they keep telling me how fast my internet is getting which is about 170mb/s but it would be fast enough for me even if they reduced it. I don't need any more speed.

A year or two ago I threatened them that I'd leave and I got a call from a very nice woman who reduced it considerably for quite a few months before it went back up. Do you think I should cal them again and threaten to leave?

skaif · 5 Dec 2017 at 21:29

Merlin5 said:
Hey guys, my bills are horribly expensive now and getting unaffordable. £41 now for just internet, I don't have any packages, no landline or virgin tv. It's been increasing quite regularly and quite fast and doesn't seem that long ago when it was still around £25. I don't see them stopping and I've no doubt they'll increase it again soon. It's all very well they keep telling me how fast my internet is getting which is about 170mb/s but it would be fast enough for me even if they reduced it. I don't need any more speed.

A year or two ago I threatened them that I'd leave and I got a call from a very nice woman who reduced it considerably for quite a few months before it went back up. Do you think I should cal them again and threaten to leave?

Yes

beachBOYken · 5 Dec 2017 at 22:38

Got a question for you lot, I have my SH1 in modem mode and use an Asus n66u router, Ive got myself a new router to replace the n66u, Im just wondering if I need to do a reset of the superhub when changing routers?

Obviously its in modem mode so hoping I don't need to otherwise I will have to go back and forth switching back to modem mode again if I reset the hub.

Thank's

DarkBahamut · 6 Dec 2017 at 00:38

You need to power cycle the hub once the new router is connected, but no need to reset anything else.

skaif · 6 Dec 2017 at 07:47

This is starting to take the peanuts now...I cant game at all and was wondering why...
Monday

Tuesday

This mornings graph

ChrisD. · 6 Dec 2017 at 08:19

Good old VM.

beachBOYken · 6 Dec 2017 at 09:08

DarkBahamut said:
You need to power cycle the hub once the new router is connected, but no need to reset anything else.

Thank's for the reply, that saves quite a bit of time not having to reset and setup the hub again.

Deep · 6 Dec 2017 at 13:57

My SH3 is awful.
The ethernet performance is great but the WiFi is abysmal. There are times when it's so slow, even though the SH2 was much better.

I've decided to put that into modem mode and then buy a router instead.

Any recommendations for a decent router? The WiFi is only used for phones/tablets/Chromecasts but it still needs to be better than the SH3, anything with 4 Gigabit ports would be nice

ChrisD. · 6 Dec 2017 at 14:00

How about keeping it as a router, using the ports for existing wired kit and buying a proper Access Point, such as a Ubiquiti Access Point. Will be far better than all in one solutions.

Type_R · 6 Dec 2017 at 14:10

So I have resorted to a 3 device solution!

VM Superhub 3 - modem mode
Asus N66U - router mode with wifi switched off
BT smart hub - wireless AP mode

This means I am getting excellent wired performance (from the ASUS) and wifi is hitting 300 mbps upstairs thanks to the 802.11ac on the smart hub!

beachBOYken · 6 Dec 2017 at 21:55

Deep said:
My SH3 is awful.
The ethernet performance is great but the WiFi is abysmal. There are times when it's so slow, even though the SH2 was much better.

I've decided to put that into modem mode and then buy a router instead.

Any recommendations for a decent router? The WiFi is only used for phones/tablets/Chromecasts but it still needs to be better than the SH3, anything with 4 Gigabit ports would be nice

Depends on your budget, I had an Asus N66U that Ive had for years, I just got myself a new Asus AC86U to replace it.

Deep · 7 Dec 2017 at 09:10

ChrisD. said:
How about keeping it as a router, using the ports for existing wired kit and buying a proper Access Point, such as a Ubiquiti Access Point. Will be far better than all in one solutions.

I'm not too familiar with these, how do they work? Are they like the HomePlugs were they go through the electricity?
If I've got my router in my office upstairs and I want this in the living room downstairs what connections do I need to utilise?

beachBOYken said:
Depends on your budget, I had an Asus N66U that Ive had for years, I just got myself a new Asus AC86U to replace it.

Budget will be £200 all in all, I've got £90 worth of Amazon vouchers which will be used to fund part of the £200

ChrisD. · 7 Dec 2017 at 09:27

Deep said:
I'm not too familiar with these, how do they work? Are they like the HomePlugs were they go through the electricity?
If I've got my router in my office upstairs and I want this in the living room downstairs what connections do I need to utilise?

You cable them up using cat 5/6 and they act as your wireless access point. Your VM router still does the routing. As you don't have PoE on your VM Super Hub you need to use the supplied injector.

Your wireless devices access the Access Point and it will send the traffic over the cable to your router.

You'll most likely find that if you put the Access Point upstairs it'll be more than adequate for providing wifi downstairs.

beachBOYken · 7 Dec 2017 at 10:01

Deep said:
Budget will be £200 all in all, I've got £90 worth of Amazon vouchers which will be used to fund part of the £200

The 86U is around £200+ , the Netgear R7800 gets good ratings as well which is a bit cheaper, but I much prefer the UI and firmware support on the Asus routers.

Stu · 7 Dec 2017 at 10:49

Is that much money on a router really justified? What does it do that a £120 router doesn't?

Type_R · 7 Dec 2017 at 11:12

Anybody else using a VPN (I use NordVPN) and seeing my speeds drop from 120/20 (wireless) to 11/10 (wireless)? Apparently it is the superhub3 but mine is in modem mode..so not sure what is going on!

This is on the 350/20 service.

Without VPN http://beta.speedtest.net/result/6857923402.png

With VPN http://beta.speedtest.net/result/6857926050.png

beachBOYken · 7 Dec 2017 at 12:09

Stu said:
Is that much money on a router really justified? What does it do that a £120 router doesn't?

What £120 router are you referring to?

From what I have seen most of the popular (new) and well reviewed routers are around £170 - £200

skaif · 7 Dec 2017 at 12:14

I bought an AC68u for £99 from currys on offer that does more than enough for me?

Deep · 7 Dec 2017 at 13:34

ChrisD. said:
You cable them up using cat 5/6 and they act as your wireless access point. Your VM router still does the routing. As you don't have PoE on your VM Super Hub you need to use the supplied injector.

Your wireless devices access the Access Point and it will send the traffic over the cable to your router.

You'll most likely find that if you put the Access Point upstairs it'll be more than adequate for providing wifi downstairs.

I've got an ethernet port in my living room so I could use that if needed actually.

Naan_H · 8 Dec 2017 at 06:51

I am using a ubiquiti UniFi AP and I have to say it is the single best piece quipment I have bought. I have a pretty big 4 bedroom house and the range has been exceptional. Router/SH3 is downstairs with WiFi turned off. I have the AP upstairs and it provides fantastic WiFi around the house and outside in the garden too. Never had any WiFi dropouts since.