Biggest jobsworths in the public sector?

arknor said:
them > Why do you need an appointment?
patient > Why the flying fudge do you need to know?
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Usually because they've been asked to screen appointments. Our GP depending on how busy they are or what you tell the receptionist you'll be offered:

a) An appointment to see the nurse
b) A non urgent appointment with a Dr
c) A call back from a Dr to assess whether you need a more pressing appointment

I always wonder how much support they're given in terms of training to do that triage role.

I for one would like to see a picture of the OPs bin, on past form I have a suspicion there may be a king sized mattress wedged in it.
 
Wizzfizz said:
GP receptionists
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I'd agree with that to a degree.
Fortunately I rarely visit my GP, but if you listen to some of the inanities trotted out by moronic patients at the counter, it's hardly surprising if after a while the receptionists crack.
No one likes to get a parking ticket, but let's be fair, a Traffic Warden is just doing his/her job,
it's no good crying your eyes out, and saying, "I only stopped for a paper."
If you stopped on a bus route, or yellow line, you must have been aware that you were taking a chance, and all that righteous indignation of, "my time expired at 14.30, and I got a ticket at 14.34" cuts no ice, perhaps you should have got back by 14.27.
I know, I know, you were delayed by the sales clerk looking for your item in the store room, annoying I accept, but you can hardly expect the Traffic Warden to think, "Mmm, perhaps he's been delayed by the sales clerk, his time's expired, but I'll give him another 10 or 15 minutes."
 
I've seen a number of lollipop ladies on pedestrian crossings, surely that's a pointless job? Basically just presses the button for people.

We kinda need binmen. The ones around me are usually ok, except they seem to spill litter in the middle of the road and don't bother picking it up. Also leave the bin right in front of my driveway 90% of the time, so I have to stop in the middle of the cul-de-sac and get out and move it :/
 
Stretch said:
Not sure they're actually public sector these days, but the guys who work at our local recycling centre are a nightmare.
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This. Everytime i do a big load, there is some kind of issue.

Last time i went, i had general waste in bin liners and i had to open each one to show them it was general waste. Such a waste of time for everyone.
 
FortuitousFluke said:
Usually because they've been asked to screen appointments. Our GP depending on how busy they are or what you tell the receptionist you'll be offered:

a) An appointment to see the nurse
b) A non urgent appointment with a Dr
c) A call back from a Dr to assess whether you need a more pressing appointment

I always wonder how much support they're given in terms of training to do that triage role.

I for one would like to see a picture of the OPs bin, on past form I have a suspicion there may be a king sized mattress wedged in it.
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It's non of their business why you are seeing the doctor, there is this thing called doctor patient confidentiality.

I can only imagine the amount of people who literally tell the receptionist exactly what their medical issue is even though they don't have to.

its not like they ask "are you here for medical advice? repeat prescription etc? what is the nature of your appointment.

they literallly ask "why do you need to see a doctor?"
 
Bin men, they will block the road with the truck even if there is enough room to pull it to one side to allow traffic to pass and when you look at them they will give you the worst look as if its all your fault!
 
arknor said:
them > Why do you need an appointment?
patient > Why the flying fudge do you need to know?
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100%. I always feel like asking if they're the ******* doctor. My aunt was a doctor's receptionist for a while, and I love her greatly, but all I heard was moaning about patients. YOU'RE NOT THE DOCTOR!!

I have some respect for bin men. It's not a job that I'd like to do, and I always see the same guys in all weather collecting the bins. But as some other guys have said, if the bin isn't in the perfect spot they just seem to go blind. When your recycling bin is borderline overflowing, the last thing you need is for them to ignore it.

stockhausen said:
Council Planning Officers
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Yeah that's a good one. Get a geography degree and they think they're Sir Christopher Wren.
 
Traffic wardens, easily. I've always wondered why they go out of their way to ruin someones day. I mean, if someone is blatantly deserving of a ticket then do it, like in a permit zone for days on end or something. But I have seen them waiting by cars right until the permit time kicks in and giving my mother a ticket outside her house for having one wheel slightly on the kerb. Absolute *****. If I was a traffic warden I would let so many people off, I would only give tickets to blatant offenders.

Second in line are most GP receptionists, they think they're doctors! It's hilarious. I'm a District Nurse in full uniform and they are even job worth's to me, when I drop off blood samples I've taken that morning they have to stick their nose in and ask what sample is that? Who gives a ****? It's the same basket for all the samples, they don't even know what I mean when I say FBC, HBA1C or PSA level test. Or when dropping off dressing request forms, they will say "The date of request isn't clear on the form" .... omfg
 
nitram100 said:
Traffic wardens, easily. I've always wondered why they go out of their way to ruin someones day. I mean, if someone is blatantly deserving of a ticket then do it, like in a permit zone for days on end or something. But I have seen them waiting by cars right until the permit time kicks in and giving my mother a ticket outside her house for having one wheel slightly on the kerb. Absolute *****. If I was a traffic warden I would let so many people off, I would only give tickets to blatant offenders.

Second in line are most GP receptionists, they think they're doctors! It's hilarious. I'm a District Nurse in full uniform and they are even job worth's to me, when I drop off blood samples I've taken that morning they have to stick their nose in and ask what sample is that? Who gives a ****? It's the same basket for all the samples, they don't even know what I mean when I say FBC, HBA1C or PSA level test. Or when dropping off dressing request forms, they will say "The date of request isn't clear on the form" .... omfg
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Completely agree with the wannabee doctors as receptionists.. absolute arse holes, they act like they own the GP surgery.

I ran a shop next door to a GP once, and we shared a passage at the back.. one to my car park and one to theirs, as a delivery company we would have far more vehicles..

The passage itself the council openly said they "do not own" therefore it had fallen in to disrepair, given this i felt obliged after being treated poorly by the receptionists to block their cars in their car park for 2 hours after they closed.

A bit petty, yes.. but karma.
 
To the thoughtless people who complain about GP receptionists acting as Gatekeepers; next time you get the sniffles and feel inclined to waste a GP's time - go private, they will ALWAYS take your money.
 
terley said:
The passage itself the council openly said they "do not own" therefore it had fallen in to disrepair, given this i felt obliged after being treated poorly by the receptionists to block their cars in their car park for 2 hours after they closed.

A bit petty, yes.. but karma.
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haha love it :D
 
stockhausen said:
To the thoughtless people who complain about GP receptionists acting as Gatekeepers; next time you get the sniffles and feel inclined to waste a GP's time - go private, they will ALWAYS take your money.
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In my experience, most receptionists are great.. but there are some that are just blatantly rude, arrogant, sarcastic and take their time doing anything.. Often i had seen one receptionist disappear in to the back leaving a queue of people waiting to be seen only to return with a fresh cup of coffee..

Yes people abuse the NHS with colds etc, but these tend to be the same people.. often hypochondriacs and a lot of elderly.. When i visit the GP it is for legitimate reasons.. and the last thing i expect is to be sassed by some jumped up worker that will soon be replaced my autonomy.
 
stockhausen said:
Council Planning Officers
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arknor said:
It's non of their business why you are seeing the doctor, there is this thing called doctor patient confidentiality.

I can only imagine the amount of people who literally tell the receptionist exactly what their medical issue is even though they don't have to.

its not like they ask "are you here for medical advice? repeat prescription etc? what is the nature of your appointment.

they literallly ask "why do you need to see a doctor?"
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Maybe the way to deal with this is to go into too much detail. Let them know that your hemorrhoids have now progressed to a stage where you're not sure whether you're touching your ball sack or the hemorrhoids. That'll probably put them off sufficiently.
 
stockhausen said:
Council Planning Officers
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This so much!

What is the point spending YEARS writing a guide to local planning after multiple consultations and meetings to meet the needs of the local area, publishing the guide, then every time a large developer comes along everything they have written is ignored because "it's only a guide" and the boost in council tax is more important than the strain on the local services. Developers here have learned if they split the land and apply as multiple applications the strain on the services is less because each development is only 50 houses (but 5 developments) and 50 houses does not cause a strain on the local services like 250 would (even though there's 5 developments, each one is assessed individually).

After building the brand new council offices here they've had to extend the car park TWICE because they didn't follow their own guidelines, can't really extend people's driveways with this new trend of building houses right up to the paths!
 
JoeF1 said:
This. Everytime i do a big load, there is some kind of issue.

Last time i went, i had general waste in bin liners and i had to open each one to show them it was general waste. Such a waste of time for everyone.
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Every time I go I get different "advice" from the staff about what goes where. I almost lost it with one of them last time.

I mean where is the line between bulky waste and household waste.

Does a table with a wooden top and metal legs going in the wood, metal or bulky waste bin. And when you ask they look at you like you're an idiot, and when you don't they verbally assault you.

I swear the fascist movement was incubated on the recycling sites of Europe.
 
FortuitousFluke said:
I always wonder how much support they're given in terms of training to do that triage role.
Click to expand...
arknor said:
It's non of their business why you are seeing the doctor, there is this thing called doctor patient confidentiality.
Click to expand...
terley said:
Completely agree with the wannabee doctors as receptionists.. absolute arse holes, they act like they own the GP surgery.
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The receptionist is bound by the same confidentiality rules as if you were speaking to your doctor.

A good team of receptionists will filter out all the crap that doesn't need to go to a doctors appointment in person and can be seen by a nurse, given a phone call or even tell someone to see a pharmacist instead.

Doesn't stop some of them being right up their own arse however. But don't begrudge them for the number of times per day they probably get someone ringing up about having a slight cough and demanding to see a doctor before they fall over dead.
 
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