Virgin Media Discussion Thread

foster grant · 26 Apr 2019 at 13:23

I think there might be a " going live " upgrade on monday ?

koeiwong · 26 Apr 2019 at 13:36

beachBOYken said:
Just rebooted our SH3 and now getting 35Mbps, also in the London area

Is this a temporary upload speed increase trial thing or have we got it for good?

I used speedtest.net

Thanks, I do get faster upload speed after rebooted, but just not 35Mbps you guys are getting.

Configuration show Max Traffic Rate: 38500089 but speedtest only 24Mbps

Beer_MonsterUK · 26 Apr 2019 at 23:30

So virgin are finally cableing our street today, so hopefully it'll go live in a few weeks.

Are there any decent deals for new customers knocking about? I'm looking for at least the top tier broadband and not so fussed about the TV/Phone.

MartinPrince · 27 Apr 2019 at 00:54

Beer_MonsterUK said:
So virgin are finally cableing our street today, so hopefully it'll go live in a few weeks.

Are there any decent deals for new customers knocking about? I'm looking for at least the top tier broadband and not so fussed about the TV/Phone.

There's a Virgin CS agent who can get mates rates deal for new customers only who offers in this thread from time to time, think his name is Dean0 or something like that. Sorry I can't give you more.

chroniclard · 27 Apr 2019 at 12:27

yay, 389 down / 36 up now.

foster grant · 27 Apr 2019 at 13:20

That speedtest.net desktop app....tells me I got 221.70 Download and 16.69 upload , yet the webpage told me I got , 221 download and 11.87 upload

MartinPrince · 27 Apr 2019 at 13:23

chroniclard said:
yay, 389 down / 36 up now.

Yep, looks like it's most of the UK now with the 350Mb BB.

foster grant · 27 Apr 2019 at 13:57

MartinPrince said:
Yep, looks like it's most of the UK now with the 350Mb BB.

Not in this house lol

MartinPrince · 27 Apr 2019 at 21:07

foster grant said:
Not in this house lol

Restarted your hub yet?

IF you have and still no increase then hopefully won't be too long.

foster grant · 28 Apr 2019 at 01:03

MartinPrince said:
Restarted your hub yet? IF you have and still no increase then hopefully won't be too long.

Yeah I did the hub( SH2) and our router too , fingers crossed lol

phrases · 28 Apr 2019 at 01:34

i am on 200mb do i get an upgrade?

oh i see only 350mb service.

MartinPrince · 28 Apr 2019 at 01:44

foster grant said:
Yeah I did the hub( SH2) and our router too , fingers crossed lol

If you've still got the SH2 then you shouldn't be on the 350Mb, so no increase in upload.

Cromulent · 28 Apr 2019 at 09:13

I'm on the 350 package with Virgin Media Business. Restarted my router and I'm still on 20 upload so it looks like business users are missing out on the increased speed or that they will have to wait longer for the upgrade.

foster grant · 28 Apr 2019 at 12:41

MartinPrince said:
If you've still got the SH2 then you shouldn't be on the 350Mb, so no increase in upload.

Yeah we are still on the SH2 because when the guy came to connect the SH3 and the new TV Box he claimed it had to be connected ( wireless) on its own for 24Hrs before anything else can be connected, also our Asus router ( he claimed ) would not connect to the SH3, so I told him we dont want it then , so he just connected the TV Box and left lol.

MartinPrince · 28 Apr 2019 at 15:40

foster grant said:
Yeah we are still on the SH2 because when the guy came to connect the SH3 and the new TV Box he claimed it had to be connected ( wireless) on its own for 24Hrs before anything else can be connected, also our Asus router ( he claimed ) would not connect to the SH3, so I told him we dont want it then , so he just connected the TV Box and left lol.

It's terrible when people who should know better spout BS to you. I have the same router as you and it works perfectly fine with the SH3, in it's normal modem only mode or normal mode.

foster grant · 28 Apr 2019 at 15:51

MartinPrince said:
It's terrible when people who should know better spout BS to you. I have the same router as you and it works perfectly fine with the SH3, in it's normal modem only mode or normal mode.

Yeah it was only after he had left and I looked online I found out he was BS'ing me

MartinPrince · 28 Apr 2019 at 17:25

foster grant said:
Yeah it was only after he had left and I looked online I found out he was BS'ing me

Well you can always get a SH3 now. It works fine for me now the firmware has been updated a couple times since it's initial problems.

Captain · 28 Apr 2019 at 18:43

I'm torn between the offerings from Virgin, i'll be on my own, 1 computer, 4 devices on WiFi, wired Apple TV, 2 wired TV's. I do a lot of downloading and gaming, wondering if the VIVID 50 will be enough or whether i should go for the VIVID 100. Being only a £5 difference between all 4 packages is what's annoying.

At my current house we get this so i'm hoping i won't see a major drop, well i expect to see a drop but not drastic.

xb8browney · 28 Apr 2019 at 18:59

you can always upgrade but you cant downgrade

Captain · 28 Apr 2019 at 19:00

xb8browney said:
you can always upgrade but you cant downgrade

I can if i want to pay the contract cancellation fee