Is Virgin Mobile down?

robfosters · 14 May 2019 at 11:48

Anyone on VM, or maybe even EE having problems with calls and texts this morning?

Psycho Sonny · 14 May 2019 at 12:17

if only they had a service status website?

Raggs · 14 May 2019 at 12:19

service okay here .

robfosters · 14 May 2019 at 12:20

Psycho Sonny said:
if only they had a service status website?

They don’t for their mobile service Clever clogs.

Maccy · 14 May 2019 at 12:24

https://downdetector.co.uk/problems/virgin-media

robfosters · 14 May 2019 at 12:26

Maccy said:
https://downdetector.co.uk/problems/virgin-media

Thanks, but that’s not actually a Virgin one as Sonny suggested

Obviously big problems all over the country though.

Dyson · 14 May 2019 at 12:30

EE is fine for me today.

Raggs · 14 May 2019 at 12:39

thread on the VM mobile forum expecting a fix in 2 hours by all accounts for those effected.

neil_g · 14 May 2019 at 12:53

Maccy said:
https://downdetector.co.uk/problems/virgin-media

different one for mobile

https://downdetector.com/status/virgin-mobile

Tee Hee Johnson · 14 May 2019 at 13:44

Psycho Sonny said:
if only they had a service status website?

Care to provide a link?

Rroff · 14 May 2019 at 14:03

Haven't had any issues personally on Virgin Mobile today - though I've been using it mostly for data and Vodafone for voice/texts.

Puzzled · 14 May 2019 at 15:54

Yep, just says "sorry the system is busy" when I try to make a call

neil_g · 14 May 2019 at 15:58

A Virgin Mobile spokesperson said: “We’re working quickly to resolve an issue that’s affecting some of our customers making calls, sending text messages and using mobile data. We apologise to our customers for the inconvenience caused.”

https://www.standard.co.uk/news/uk/...-customers-unable-to-use-phones-a4142041.html

Type_R · 14 May 2019 at 17:13

Haven’t been able to make any calls in Bham since 2 pm

aardvark · 14 May 2019 at 18:37

yeah ive been down since lunch time - no calls/texts/mobile internet at all.

aardvark · 14 May 2019 at 19:08

just come back up.

Barbie · 14 May 2019 at 19:16

Same, back up in Leicestershire

Malevolence · 14 May 2019 at 20:13

This would explain the weird call I had from my Mother earlier, she's on EE and the friend she's trying to contact is on Virgin.

Skorpion · 14 May 2019 at 20:14

Says an outage on the BBC.

Raz · 14 May 2019 at 23:25

Skorpion said:
Says an outage on the BBC.

Yup, all fixed now

https://www.bbc.co.uk/news/business-48271553