This is fantastic news. Was with Vidahost for years and I don't think perfection is an understatement.
Good to hear, thanks. And sorry.
I was even blamed today for LetsEncrypt not renewing and that it might not be possible to renew as they don't always allow it.
Crazy.
Now I only run a club website and a enthusiast website but still.
Small sites are the key part of any hosting business. It's also what certain hosting companies focus on in their advertising. But when a company *makes* you feel small....
I think I talked to you on chat earlier. I can't really talk publicly about the company at present but with stories like yours, I don't think I need to quite frankly.
I think for them to notice would be tricky as there will be thousands each day to look at, however it sounds like a known issue, meaning they presumably are aware and should approach the issue with humility :/
When we hired staff the one thing we rejected was anyone arrogant or had an outsize ego around their tech abilities. We taught everyone to act like a normal human. Seems simple right? Some of our best staff were actually people with no previous tech experience.
Sithlord...yes this is one issue so far, at Vida there were resource limits but more generous site limits, whereas these days people want things to be unlimited so to KISS we setup packages based on number of sites as that's easier to understand.
I've thought about editing though - maybe we fix the disk allowances and make site numbers higher? Happy to figure something out of course