Disney+: Stuttering

[Delvis]

Am I the only one that experiences this?

Every now and then, primarily on shots where there's either a lot going on or like a wide panoramic view, it's jolts as if it can't render it quick enough. No other streaming service I use does this (Sky, Netflix, Prime) literally only Disney+

Any one else get this?

1st world problems eh

 

[bazzabear]

I use Disney+ through an LG TV, and haven't had the issue, sorry.

 

[Delvis]

I use Disney+ through an LG TV, and haven't had the issue, sorry.

LG here too.

I guess it could be it buffering in intervals, just nothing else does it.

 

[Dano]

Are you watching via a PS4? There is a known issue with this.

 

[Delvis]

Are you watching via a PS4? There is a known issue with this.

No, directly on my LG via built in app

The built in netflix and Prime work fine

 

[Bear]

Watch it via the app on an LG OLED and works fine here

 

[Delvis]

Watch it via the app on an LG OLED and works fine here

I'm assuming it's something with my local App then, no idea tbh.

 

[checjb]

No issues on my Xbox, thankfully. My daughter would go nuts if it stuttered.

 

[Delvis]

No issues on my Xbox, thankfully. My daughter would go nuts if it stuttered.

It's not major, it's almost as if it can't keep up with the frame rate. It's bizarre!

 

[alchal]

I have that problem at times with an lg TV was especially noticeable in a few of the mandelorian shows

 

[5punk3monk3y]

It's not major, it's almost as if it can't keep up with the frame rate. It's bizarre!

What model are you watching on?

 

[GazzaGarratt]

It's not major, it's almost as if it can't keep up with the frame rate. It's bizarre!

That's weird! I play mine through Sky Q apps and it doesn't stutter. Good suggestions might mean if you have access to Disney+ via other boxes/consoles you could see what it does and through process of elimination you should be down to either the TV or your internet being the problem. Have you done an internet speed test on your TV? The ability to test it should be in the TV settings.

 

[VincentHanna]

Network cable or WiFi connection?

 

[Delvis]

What model are you watching on?

LG UK 50 6470P

That's weird! I play mine through Sky Q apps and it doesn't stutter. Good suggestions might mean if you have access to Disney+ via other boxes/consoles you could see what it does and through process of elimination you should be down to either the TV or your internet being the problem. Have you done an internet speed test on your TV? The ability to test it should be in the TV settings.

Could try it through Sky Q, as we're on the slavebox it's better to watch Netflix etc directly on the telly (which don't stutter)

Network cable or WiFi connection?

WiFi.

As said, netflix and Prime are fine, only Disney Plus.

 

[5punk3monk3y]

LG UK 50 6470P

It has a 1.2Ghz quad core CPU and 1.5Gb ram so should perform.

 

[Jonnycoupe]

Mine does sometimes through the Fire stick. Disappointing.

 

[bledd]

LG UK 50 6470P



Could try it through Sky Q, as we're on the slavebox it's better to watch Netflix etc directly on the telly (which don't stutter)



WiFi.

As said, netflix and Prime are fine, only Disney Plus.

Check using a cable

 

[Delvis]

Check using a cable

No can do, not near anything to do so.

As said, works with prime and netflix