Soldato
Looking on Scan website, they list most 3080 cards as having 48hr replacement (stock permitting) on faults.
Surely OCUK can do just as good a service?
Surely OCUK can do just as good a service?
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Disgusting, sort this out @GibboCard already sent and received. This is the problem, I'm being told that the replacement is being treated as a new order, and will therefore now be placed at the back of the back log!
Disgusting, sort this out @Gibbo
ouch that's not ok, I'd request a like for like replacement if they can't replace your GPU model... however OcUK are within their rights to refund you the money but yeah that's a rough outcome see if the MSI rep can help you outCard already sent and received. This is the problem, I'm being told that the replacement is being treated as a new order, and will therefore now be placed at the back of the back log!
Seems like these Ventus GPU's are a bit dodgy to be honest I wouldn't be wanting one of them.
Sorry to derail slightly. I have a Zotac pre-ordered and I'm a little worried about the quality control. What's the deal with dealing with warranty issues? Will OCUK deal with warranty issues or is it fobbed off onto the manufacturer after 14 days? I realise if there is an issue there's little chance of getting a replacement card but having to ship it off to wherever the manufacturer is based sounds like a pain.
Yeah p*** poor from OCUK, they should bump you to the top of the queue, but looks like they would rather sell your card to someone else at inflated prices. In which case, ask for a refund to the amount of the replacement (£719), citing exchange rates and brexit
The more I read the more I'm disappointed with OCUK. I did think they were excellent, but this whole price gouge exercise has seriously made me think I will just buy from whoever is cheapest going forward, as customer service was the main reason I didn't mind spending the extra. Really, if they have one of the largest buying power in the UK scene, there's no reason they shouldn't have the best customer service and be the cheapest place to buy from (as opposed to consistently being generally the most expensive!).
How wonderfully anecdotal. Can't say I have seen anything at all to this effect. Source please? ideally multiple.