Same here - rang up to ask about a CPU cooler and started my question with "don't worry, I'm not asking about my 3080 order", which got a slightly hollow laugh. I don't think I could ever go back to working in CS these days. Regardless of how people think everything is being handled, it's not easy for the people fielding questions and trying to provide consistent support.
CS isn't easy because of all the Karens calling.