*** NVIDIA GEFORCE RTX 3080 SERIES STOCK SITUATION - NO COMPETITOR DISCUSSION ***

[MrAshieB]

Why did you return it? RMA? Or got another one?

I had ordered one from OCUK for my other half, as I had already got one for me from a competitor. I didn't realise my other half also ordered one from a competitor. They both got dispatched on the same day (Mine from OCUK and his from competitor).

OCUK support said I would have to RMA it and return it at my own cost. The product hadn't even arrived, so I asked if I could refuse delivery, and just have DPD return it to OCUK. Support managed to get DPD to recall it before it even got to my door, which was good.

But yeah, OCUK still charged me the delivery. Which as I say, I get that, it just would've been nice to have been told too. Otherwise, I might've sold it privately to recoup some cost, and not lose out at all. Live and learn

 

[Toffenose]

What this thread is missing is a more realistic stock update from Prof. @Zeed

 

[brainfreeze]

They are not a public service, they are a business and are acting like one. We might not like it, we might feel its "unfair"! They have staff to pay, revenues and profits to hit and at the same time try to ensure that the customers are happy. It's a hard balancing act, very hard.

Not really, not when money is exchanged for a preorder. The exchange of money for goods is a contract. Without money being taken it would still be wrong but less niggly. Giving money for a preorder that is then used to purchase cards to give to someone else who ordered something different. That would be unethical. I get what your saying and agree but some folk where trying to pass it off as 'fairness'.

 

[dippy]

Poor communication from a vendor isn't Nvidas fault though... is it.....

What are they communicating exactly. We already know there is a lack of cards. We already know that roughly 8k or so cards have been pre ordered and most of us know where we stand inline. Nvidia stated supply issue globally so retailers are getting what they can when they can. Telling customers they are getting 300 GPU a week seeds false hope and garners more negativity both here and over the phone when next week's shipment is only 100 cards.
I suspect 100 cards a week is closer too the truth currently so I'm looking at march sort of time if that does not ramp up.

 

[Del-Dredd]

Have you considered why these other competitors can't order stock? Maybe because it's already been ordered by OCUK?

A good few competitors are receiving and shipping stock weekly that OC cannot seem to, seems they are not really in touch.

 

[Colonel_Klinck]

Knocked off the motorbike this afternoon, still have one working leg so I'll hop to the front door.

Where there is blame there is a claim! Although I'm still waiting 2 years later for mine

 

[Rust3dfaith]

What are they communicating exactly. We already know there is a lack of cards. We already know that roughly 8k or so cards have been pre ordered and most of us know where we stand inline. Nvidia stated supply issue globally so retailers are getting what they can when they can. Telling customers they are getting 300 GPU a week seeds false hope and garners more negativity both here and over the phone when next week's shipment is only 100 cards.
I suspect 100 cards a week is closer too the truth currently so I'm looking at march sort of time if that does not ramp up.

That may be the case for you, but actually i would prefer that over silence, it tells me that the queues are moving, it gives me SOME kind of expectation. right now im sitting on a 970 that doesn't have long left, it's fans are on the way out, with over £800 tied in in my order, do i wait a couple of months for my card to come in? if there ARE regular shipments that might do, if there aren't it could be next year in which case i'll need to buy something else to tide me over....it's difficult to make that choice without any sort of expectaions or information as to what's going on.
maybe you would be unhappy knowing how many cards are coming in, personally, i'd prefer it.

 

[dippy]

How many 3080s were sold in the first 3 hours, how many thousand? And how long would it take them to clear that backlog? 3-4 months or more? So you expect a company not to build any PCs in that time until the queue is gone? A large chunk of their business, their higher margin offering? Down tools and turn off that revenue stream for months? Do you think that they would be sensible to do that? Just for our sense of right or wrong?

It is detrimental to their image yes, but that is why they have to manage this carefully, to limit the damage. They are not in an easy spot and that is why they would never even consider transparency on this. There will be a queue for prebuilds no doubt. But those ordering today may get a system before Xmas, but may get a card many months after.

The retailer has to use the supply of cards wisely. Get enough to keep their prebuild division running and profitable while trickling enough into the queue so the flow doesn't stop completely. At the same time manage information and manage expectations.

Yeah I appreciate that they are going to keep both customers happy and not knowing how much is scrapped of the top of a pre built or a GPU or how many systems they would sell. I can only imagine the GPU sales dwarf the system sales

 

[Clownface]

A source just told me a massive shipment of Eagle, Asus TUF, Strix as well as Zotac just landed over the channel to be distributed between the EU. They also told me other things but the doctors tell me to ignore the voices in my head, felt like that one piece of information however was important. Now they are telling me zen 3 will be free to everyone that buys Cyperpunk 2077. The voices don't shut up. Help.

If only we could believe the 1st half of your post to be true

 

[Tiny_D]

Ohh you poor poor thing. Sounds more like self entitlement and probably insulting telephone manner. I'm 1198 and this is a problem at Nvidia not retail. If you can't garner that from this long winded forum then please do feel frustrated as possible cancel your order and crack on

Show me on the dolly where daddy touched you?

 

[Del-Dredd]

Without knowing your position in the queue and how many units are being recieved of every different model, what good is that table?

Surely a weekly email with your updated queue position is far more useful?

Changed your tune there, a couple of days ago it was what use is a queue number without knowing stock coming in.

 

[Flake87]

I'm number 9 in that que and I don't expect to be getting my card until November given that the X2 is apparently not shipping until late October as was mentioned a few pages back. Sucks, keeping tabs on other sites in case any other brands go on sale again sooner.

I'm number 8 in the queue !

I don't share your pessimism though, it might well arrive sooner - at least I hope it will!

 

[Illuminist]

What this thread is missing is a more realistic stock update from Prof. @Zeed

He's on a forced holiday I believe

 

[leon86]

I had ordered one from OCUK for my other half, as I had already got one for me from a competitor. I didn't realise my other half also ordered one from a competitor. They both got dispatched on the same day (Mine from OCUK and his from competitor).

OCUK support said I would have to RMA it and return it at my own cost. The product hadn't even arrived, so I asked if I could refuse delivery, and just have DPD return it to OCUK. Support managed to get DPD to recall it before it even got to my door, which was good.

But yeah, OCUK still charged me the delivery. Which as I say, I get that, it just would've been nice to have been told too. Otherwise, I might've sold it privately to recoup some cost, and not lose out at all. Live and learn

I'd like to just thank ya for ya honesty and not selling on ebay overpriced. Now someone else can get theres.

 

[dippy]

That may be the case for you, but actually i would prefer that over silence, it tells me that the queues are moving, it gives me SOME kind of expectation. right now im sitting on a 970 that doesn't have long left, it's fans are on the way out, with over £800 tied in in my order, do i wait a couple of months for my card to come in? if there ARE regular shipments that might do, if there aren't it could be next year in which case i'll need to buy something else to tide me over....it's difficult to make that choice without any sort of expectaions or information as to what's going on.
maybe you would be unhappy knowing how many cards are coming in, personally, i'd prefer it.

Cards are trickling out rather than flowing at least according to 3080 owners threads. I can't remember specifics but some guys are showing off GPU and also date ordered. May be able to get some sense of progress from that thread. I'm waiting on a tuf gaming non o.c but posts here suggest Asus are shipping more o.c cards than non.

 

[Nigel Franklin]

Not really, not when money is exchanged for a preorder. The exchange of money for goods is a contract. Without money being taken it would still be wrong but less niggly. Giving money for a preorder that is then used to purchase cards to give to someone else who ordered something different. That would be unethical. I get what your saying and agree but some folk where trying to pass it off as 'fairness'.

The contract thing in most cases isn't valid as the fulfilment of the contract is open ended. However when I ordered mine it said delivery 23 September and I haven't even got a position in the queue so in some instances a contract could be deemed to have been broken. Would be a minefield trying to hold them to that though.

What I am trying to get across is this. To most people here, the 3080 is part of a hobby. They think that the company that they buy it from is going to be open and transparent, that they care and that they have an inherent sense of right and wrong and are public spirited. These days not many people are like that let alone companies. Companies in the IT industry are mercenary and are managed by people trained in a very similar way to the financial or pharma sectors. They will run their businesses as such, that is how our training is, that is what is expected. If you do not run your business in the proper fashion you will not survive in the space for long. Benevolent IT companies do not exist. I assure you.

And higher margin sales will always, in every circumstance and at every company, take priority over lower margin.

 

[Rust3dfaith]

Cards are trickling out rather than flowing at least according to 3080 owners threads. I can't remember specifics but some guys are showing off GPU and also date ordered. May be able to get some sense of progress from that thread. I'm waiting on a tuf gaming non o.c but posts here suggest Asus are shipping more o.c cards than non.

They are trickling out, but from everything we've put together from information on this thread.... they aren't trickling out from here, which is why we all want info from OCUK...

 

[MrAshieB]

I'd like to just thank ya for ya honesty and not selling on ebay overpriced. Now someone else can get theres.

Never planned to overprice it; just at least get what I paid back But as I say, lost out £10.50 for the honesty. Turns out honesty does cost, haha

 

[u2coop]

Yeah I appreciate that they are going to keep both customers happy and not knowing how much is scrapped of the top of a pre built or a GPU or how many systems they would sell. I can only imagine the GPU sales dwarf the system sales

The problem is that they allowed preorders to carry on. If you have 2 parts to the business pulling from the same pot where a queue is placed on one side and then you have a take what you want approach on the other, then you are going to run into problems.

Its one or the other, you have to be sensible as a business and look at the long term as well as the short term. If you have 8-9000 people willing to dump £700-900 on a graphics card, then those people are going to spend a lot of money on other things....but if you alienate a majority of them they aren't coming back, they are off to your competitor in future and that impacts you long term.

 

[Sethary]

He's on a forced holiday I believe

Uh let’s not lot less quite in here without him