New SSD not recognised

sinkorswim · 6 Dec 2020 at 12:16

Hi I have my PC up and running, already have an M.2 NVME drive (for windows) and a large HDD for storage/backups. I have installed a WD 3D NAND SSD for games yet it is not recognised anywhere including the BOIS.

I have searched Youtube but that just has videos about formatting in diskmanager. My drive does not show up anywhere.

Could someone help please, I have installed it in my lian li mess case using the HDD back plate, everything is connected and the blue light is on the front but the drive is not showing up anywhere? Quite lost, when I build the system installed windows then attached the HDD it was detected automatically.

Any help appreciated

update

Now have them plugged into the proper ports (had the SSD plugged into a deactivated port before and rebooted, still the same issue. Not showing up in bios or diskmanagent. Now I'm very confused.

Minibiker · 6 Dec 2020 at 12:21

sinkorswim said:
Hi I have my PC up and running, already have an M.2 NVME drive (for windows) and a large HDD for storage/backups. I have installed a WD 3D NAND SSD for games yet it is not recognised anywhere including the BOIS.

I have searched Youtube but that just has videos about formatting in diskmanager. My drive does not show up anywhere.

Could someone help please, I have installed it in my lian li mess case using the HDD back plate, everything is connected and the blue light is on the front but the drive is not showing up anywhere? Quite lost, when I build the system installed windows then attached the HDD it was detected automatically.

Any help appreciated

As you have M.2 installed your SATA port 5 & 6 won't work as the M.2 cancels them out so check your not plugged into them...

Then you may have to go into Disk Management and create a partition for the new device

Alex h · 6 Dec 2020 at 12:23

Minibiker said:
As you have M.2 installed your SATA port 5 & 6 won't work as the M.2 cancels them out so check your not plugged into them...

Then you may have to go into Disk Management and create a partition for the new device

This

bremen1874 · 6 Dec 2020 at 12:26

Minibiker said:
SATA port 5 & 6 won't work

Possible, but no way to know without knowing the model of motherboard. It's also possible that different SATA ports could be disabled.

sinkorswim · 6 Dec 2020 at 12:27

Minibiker said:
As you have M.2 installed your SATA port 5 & 6 won't work as the M.2 cancels them out so check your not plugged into them...

Then you may have to go into Disk Management and create a partition for the new device

I have the sata cables for SSD,s plugged in to the top two sata ports I will try to switch them.

sinkorswim · 6 Dec 2020 at 12:28

bremen1874 said:
Possible, but no way to know without knowing the model of motherboard. It's also possible that different SATA ports could be disabled.

Mother board is a B450 Carbon pro wifi I am using the top 3 ports as I assumed they would go from top to bottom. My HDD is plugged into the middle row but I will test it now.

bremen1874 · 6 Dec 2020 at 12:33

Ports 5&6 do get disabled on the board and they are numbered from the bottom/left. All in the manual.

sinkorswim · 6 Dec 2020 at 12:37

bremen1874 said:
Ports 5&6 do get disabled on the board and they are numbered from the bottom/left. All in the manual.

Hi yes just swapped them, over. Found it in the manual to confirm, Now have them plugged into the proper ports and rebooted, still the same issue. Not showing up in bios or diskmanagent. Now Im very confused.

Minibiker · 6 Dec 2020 at 12:38

sinkorswim said:
Hi yes just swapped them, over. Found it in the manual to confirm, Now have them plugged into the proper ports and rebooted, still the same issue. Not showing up in bios or diskmanagent. Now Im very confused.

Have you got spare SATA cables to try?

Hakanese · 6 Dec 2020 at 12:41

Try it in port 4

bremen1874 · 6 Dec 2020 at 12:43

sinkorswim said:
using the HDD back plate, everything is connected and the blue light is on

Is this referring to some sort of backplane? If it is, try connecting the drive directly to the motherboard with standard cables.

sinkorswim · 6 Dec 2020 at 12:48

bremen1874 said:
Is this referring to some sort of backplane? If it is, try connecting the drive directly to the motherboard with standard cables.

Hi yes I bought the lian li back plate, I have sqwitched the drives around and cables, still not showing. Will try to connect it directly

sinkorswim · 6 Dec 2020 at 13:01

Well that was a pain, switched them, around still nothing, went it to BIOS and activate "hot plug" problem solved but I did initially have them plugged into the wrong ports, now I have a 2th SSD for games shame xbox game pass is not working LOL. Started another topic about that.

Everything working now, thanks to everyone for the replies

Hakanese · 6 Dec 2020 at 13:09

Nice one, glad you got is resolved quickly