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*** NVIDIA GEFORCE RTX 3080 SERIES STOCK SITUATION - NO COMPETITOR DISCUSSION ***

cruz0e said:
I think the contract was made the minute I ordered the product, the date of the parcel sending. or transit date or whatever has nothing to do with it. The contract was made under UK still in EU, so those vats/taxes/duty or whatever should apply. I think it would be unfair if they did charge duty on things that was ordered even on 31st of December.
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Unfortunately not, the T&C's for OCUK cover this point:

1.3 No contract exists between you and the Supplier for the sale of any goods until the Supplier has received and accepted your order and the Supplier has received payment in full (in cleared funds). Acceptance of your order will be communicated to you by way of email at the point of dispatch of the products. Acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time the Supplier sends the e-mail to you (whether or not you receive that e-mail).
1.4 By way of clarification, an acknowledgement of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the goods will not take place until the Supplier has shipped your order.

The shipping date will be your tax point and that is what will be used to determine the VAT/duty etc. at the border.

... but I really don't think you have to worry about the VAT, you are only going to pay VAT once whatever happens.

For the duty, I've not seen a definitive list of the duty rates your country will apply, so yes, that is a risk.
 
Coowhan said:
So 20 units out of a shipment of 50. Jesus....

Does that mean the other units are on there way after christmas or is that the whole shipment humped and all you're receiving out of that 50 piece shipment you mentioned that were scheduled to come in?

If so how do you end up with less than half the cards than you were supposed to receive...? What's a suppliers reasoning for that? :confused:
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@Gibbo @ScottiB

An answer to this would be great. It's OCUK's ignorance of questions like these that is really starting to wear me out on here. Were you just shorted my MSI? Are there 30 more expected, but you've just run out of time for pre-christmas shipping?
 
Coowhan said:
So 20 units out of a shipment of 50. Jesus....

Does that mean the other units are on there way after christmas or is that the whole shipment humped and all you're receiving out of that 50 piece shipment you mentioned that were scheduled to come in?

If so how do you end up with less than half the cards than you were supposed to receive...? What's a suppliers reasoning for that? :confused:
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WilliamIPark said:
@Gibbo @ScottiB

An answer to this would be great. It's OCUK's ignorance of questions like these that is really starting to wear me out on here. Were you just shorted my MSI? Are there 30 more expected, but you've just run out of time for pre-christmas shipping?
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You're reading to much into this, especially with MSI, I explained this many times previously...Multiple suppliers, multiple shipments, some dates given are shipping dates, some are airport arrival dates & some are distribution ETAs. There's a lot of info to sift through and much if it is confusing and pointless because we don't know how long Shipment A will take to get through customs, get shipped to the disty, get processed by the disty, get to us and then get booked in by us.

Another guy earlier moaned about the 'last week's MSI shipment not having 'Card A' on it' but what he failed to grasp is that said shipment was multiple pallets of mixed stock and we can only prioritise urgent stock. It's doubly frustrating when 'Card A' was the first thing I pulled out, last week.

I dug through a fresh pallet yesterday and found the 20pcs 3080 Trio, I booked them in. Ultimately, my responsibility is to our system business, I can't spend all of my time in the warehouse helping out, just as I can't spend all of my time here answering the same questions repeatedly.

The Asus shipments that Gibbo told you guys about recently are another good example...the ETA for these were "11th - 15th" but here we are and it still hasn't arrived. So how are we supposed to tell you if they'll be with the customers before xmas if we don't even know if they'll be here?

You aren't the only ones tired, upset & frustrated. You guys getting annoyed and upset at us when we can't answer every individual question just adds to our stress and is not likely to convince us to come back here more often. I've pleaded, multiple times for you guys to stop asking individual questions about specific cards because answering them all is impossible, but that's all you guys seem to do. You're asking for information that, 19 times out of 20 we don't have. When Gibbo has information he's sharing it, however vague that might be.
 
ScottiB said:
You're reading to much into this, especially with MSI, I explained this many times previously...Multiple suppliers, multiple shipments, some dates given are shipping dates, some are airport arrival dates & some are distribution ETAs. There's a lot of info to sift through and much if it is confusing and pointless because we don't know how long Shipment A will take to get through customs, get shipped to the disty, get processed by the disty, get to us and then get booked in by us.
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My apologies if this was mentioned before in the thread and I have missed it. Sorry. There are so many posts in here everyday to keep track. Wasn't aware how the shipments worked and that the cards come in all mixed together and not all 50 together in the same batch. Genuinely didn't see this information, appears others have not either or didn't understand this also.

Thank you for your reply and what you're doing to help out.
 
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On the 3080Ti situation, we simply don't know. Some vendors say they are cancelled/on hold, some say they are still coming and Nvidia won't/can't give us an answer (the joys of a strict chain of command where the guys at country level find out things last)

Of the conversations that I heard yesterday Gibbo yelled at both Nvidia and MSI about releasing yet another card before the 3080 backlog is dealt with but I doubt that Nvidia would listen even if every single customers complained so vehemently.
 
WilliamIPark said:
@Gibbo @ScottiB

An answer to this would be great. It's OCUK's ignorance of questions like these that is really starting to wear me out on here. Were you just shorted my MSI? Are there 30 more expected, but you've just run out of time for pre-christmas shipping?
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What it means is that the schedule from MSI said 50, but so far the distributor only received 20 for us, those 20 then arrived. MSI state the schedule is unchanged, so it is just waiting on the distributor to receive the extra 30, I suspect MSI shipped them at a later date or had to part ship due to struggling to find a suitable courier.

Were now see huge delays on shipments, lots of part shipments going on on smaller amounts as the manufacturers are struggling to get slots with couriers, it is the time of year and the courier network is maxed out, the ports and aircraft terminals are in chaos for deliveries at the moment.

People have to simply realise the time of year and that volumes are at least double of what they should normally be and the couriers, importers are really struggling now, they are doing a sterling job considering the circumstances but the facts simply are that most cannot cope with current volumes.

If MSI say 50 are coming, we will get 50, so they now owe us 30 which will come we are just waiting on the distributor to get those extra 30 and then ship to ourselves.

This is also a reason why sometimes too many updates causes the issues and most customers simply do not understand how the shipments work or have a grasp simply on how crazy busy the couriers and shipment networks are at present. This time of year is always crazy but its gone way beyond that now.

As I have said many times and will continue to say patience please.


P.S. I see Scott replied also, there is way more to it then people realise, we wish it was far simpler but it simply is not.
 
Coowhan said:
My apologies if this was mentioned before in the thread and I have missed it. Sorry. There are so many posts in here everyday to keep track. Wasn't aware the cards come in all mixed together and not all 50 together in the same batch. Genuinely didn't see this information, appears others have not either or didn't understand this also.

Thank you for your reply and helping out.
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Trust me our booking in team cannot stand it, the suppliers will literally send say 10 pallets and they won't be organised, the outside of the pallets could be cases, but the interior could be GPU's or anything else, the booking in team will look for paperwork which could be randomly attached to one of the products on one of the pallets or even worse there could be no paperwork and no way to identify where those 10 pallets have come from until they thoroughly check them all over and realise whats products they are and from experience have a good idea who sent them, at which point they can match up to a purchase order and then request the distributor sends the paperwork over so they can book it in.

The shipments can be so dis-organised it gets very annoying and time consuming, unless someone spends hours searching which is fine when its quiet but right now its totally mental, GPU's, CPU's and all the other 10,000's of products we sell are incoming on pallets, containers or just random parcels, the booking in team are maxed out and work none stop, 24/7 they really do not get time to breathe right now which is why patience is required and is why so many none warehouse staff go into the warehouse to try and assist and locate urgent shipments with back orders.

We are doing everything we can to get product out as quick as possible, but its not easy and were now seeing delays with shipments and even more dis-organisation which we then have to organise and sort out, then get it booked in, then get it shipped out.
 
Gibbo, out of interest do you guys get your kit from distis like Northamber/Wescoast etc? or direct from the brands? I work in IT infrastructure, and we're having an absolute nightmare too with kit coming from suppliers in a similar fashion to what you describe
 
Gibbo said:
What it means is that the schedule from MSI said 50, but so far the distributor only received 20 for us, those 20 then arrived. MSI state the schedule is unchanged, so it is just waiting on the distributor to receive the extra 30, I suspect MSI shipped them at a later date or had to part ship due to struggling to find a suitable courier.

Were now see huge delays on shipments, lots of part shipments going on on smaller amounts as the manufacturers are struggling to get slots with couriers, it is the time of year and the courier network is maxed out, the ports and aircraft terminals are in chaos for deliveries at the moment.

People have to simply realise the time of year and that volumes are at least double of what they should normally be and the couriers, importers are really struggling now, they are doing a sterling job considering the circumstances but the facts simply are that most cannot cope with current volumes.

If MSI say 50 are coming, we will get 50, so they now owe us 30 which will come we are just waiting on the distributor to get those extra 30 and then ship to ourselves.

This is also a reason why sometimes too many updates causes the issues and most customers simply do not understand how the shipments work or have a grasp simply on how crazy busy the couriers and shipment networks are at present. This time of year is always crazy but its gone way beyond that now.

As I have said many times and will continue to say patience please.


P.S. I see Scott replied also, there is way more to it then people realise, we wish it was far simpler but it simply is not.
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Thanks, that is a satisfying answer as it's pretty much the info I was looking for. @Scotti tells me that I'm looking to much into this, and maybe I am, but what you guys need to remember is as a consumer, I don't understand how the stock flow works, so explainations like this are really useful.

Put yourselves in my shoes.. If you guys didn't know how the stock flows, and you were told 50pc were incoming which would cover your order, and then suddenly only 20pc's dispatch, you're obviously going to be wondering where the other 30 went too.

And guys.. reminder.. we are being patient. The people who have kept orders with you have been patient for months now.
 
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